Senior Engineering Technical Program Manager - Jira Administration

Okta
Toronto
Workplace: HybridFull timeCAD 108,000 - 149,000 annuallyFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Critical thinking","Troubleshooting","Cross-functional collaboration","User enablement"]

Own Jira and related Atlassian tooling for a 1,000+ person engineering, product, and design organization. Define and govern an AI-led strategy spanning portfolio planning, tracking, and reporting across Jira, Jira Advanced Roadmaps, Confluence, and AI integrations. Standardize workflows, eliminate fragmented tracking, ensure Jira data integrity for exec visibility, and manage change control risk. Enable users with documentation and day-to-day admin, automations, and metrics reporting to accelerate developer velocity and operational efficiency.

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FursaFursa
Okta
Okta
16 hours ago

Senior Engineering Technical Program Manager - Jira Administration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Own Jira and related Atlassian tooling for a 1,000+ person engineering, product, and design organization. Define and govern an AI-led strategy spanning portfolio planning, tracking, and reporting across Jira, Jira Advanced Roadmaps, Confluence, and AI integrations. Standardize workflows, eliminate fragmented tracking, ensure Jira data integrity for exec visibility, and manage change control risk. Enable users with documentation and day-to-day admin, automations, and metrics reporting to accelerate developer velocity and operational efficiency.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and execute strategy for how engineering work is planned, tracked, and reported using Jira and related Atlassian tools, including AI integrations.
  • •Provide end-to-end ownership of the Jira toolchain: architecture/schema updates, workflow and permission management, custom fields, and AI integration rollout.
  • •Optimize engineering process by aligning tool mechanics with release cadences and secure SDLC/change control policies; standardize Jira workflows across engineering pillars.
  • •Ensure Jira data integrity to enable executive visibility (resource allocation, dependencies, priorities) and oversee integrated metrics reporting (e.g., Faros.ai).
  • •Administer day-to-day platform requests and user enablement: configuration support, custom JQL filters, role/privilege assignments, automation rules, and documentation/training.

Pay and Benefits

Salary: CAD 108,000 - 149,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRrspPaid LeaveTelemedicineParental Leave

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Technology, Business Technology, or related field, or equivalent practical experience.
  • •Hands-on Advanced Jira and Confluence administration experience in an enterprise-scale engineering ecosystem (supporting 500+ users).
  • •Essential proficiency with Jira Query Language (JQL) and basic SQL (or equivalent database queries).
  • •Hands-on experience integrating AI tools (e.g., Claude, Gemini, Atlassian Rovo, GitHub Copilot) into product development workflows and scaling across engineering teams.
  • •Thorough understanding of agile/lean development, Scrum, sprint execution, SAFe/portfolio planning, and modern software/engineering practices (PDLC/SDLC, release management, CI/CD, infrastructure deployment).
Experience:AtlassianEnterprise softwareAI tooling
Education:Bachelor's
Skills:CommunicationCritical thinkingTroubleshootingCross-functional collaborationUser enablement
Languages:English
Tech Stack:JiraJira Query Language (JQL)Jira Advanced RoadmapsConfluenceAtlassian RovoRovoClaude for JiraGeminiAI CompanionGitHub CopilotFaros.aiSQLJira Service ManagementAPI automationsCI/CD

Company Brief

Okta
Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn