Spring 2027 Intern - Customer Success

Workiva
New York, United States
Workplace: RemotePart timeUSD 21 - 21Function: Customer Success & Account ManagementSkills: ["Communication","Leadership","Interpersonal skills","Independence","Attention to detail"]

Support the Customer Success team by creating and implementing customer documents and ensuring they’re accurate before filing deadlines. Work cross-functionally with Product, Sales, Marketing, Engineering, and Finance. Apply XBRL tagging to financial statements and statement footnotes, then verify tie-outs for correctness prior to submission. Provide excellent service to internal and external customers while working primarily remotely.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Workiva
Workiva
1 day ago

Spring 2027 Intern - Customer Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support the Customer Success team by creating and implementing customer documents and ensuring they’re accurate before filing deadlines. Work cross-functionally with Product, Sales, Marketing, Engineering, and Finance. Apply XBRL tagging to financial statements and statement footnotes, then verify tie-outs for correctness prior to submission. Provide excellent service to internal and external customers while working primarily remotely.
Location: New York, United States
Workplace: Remote
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Create and implement customer documents using industry-leading software.
  • •Collaborate with cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance.
  • •Apply XBRL tagging to financial statements and statement footnotes.
  • •Tie-out XBRL tagging information within statements and footnotes to ensure accuracy prior to filing deadlines.
  • •Provide exceptional customer service to internal and external customers.
Travel: Low travel

Pay and Benefits

Salary: USD 21
Perks:401kPaid Leave

Key Requirements

  • •Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program.
  • •Strong communication and leadership skills, demonstrated through leadership positions in community, school, or other programs.
  • •Professional, outgoing personality with excellent interpersonal skills.
  • •Ability to work independently, take initiative, and pay close attention to detail with follow-through.
  • •Technically savvy with strong competency using Excel, Word, and Google Docs.
Skills:CommunicationLeadershipInterpersonal skillsIndependenceAttention to detail
Tech Stack:XBRLExcelWordGoogle Docs

Company Brief

Workiva
Provides a cloud-based platform for connected reporting, compliance, and financial data collaboration. Workiva streamlines SEC reporting, ESG disclosures, and enterprise risk and compliance workflows for large organizations across industries.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ames, United States
Founded: 2008
WebsiteLinkedIn