Serco

2 weeks ago

Senior Contract Manager (Oldbury, West Midlands, GB, B69 2BP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead the operational delivery of complex local authority waste, recycling, and street cleansing services. Oversee large frontline teams, manage commercial and financial performance against budgets, profit targets, and efficiency objectives, and drive continuous improvement and service transformation. Build strong relationships with customers, local authorities, trade unions, stakeholders, and community partners while championing health, safety, environmental, and compliance culture across all operations.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the operational delivery of waste, recycling, and cleansing services, ensuring contractual obligations, performance targets, and customer expectations are met.
•Manage financial and operational performance against budgets, profit targets, and efficiency objectives.
•Drive continuous improvement, innovation, and service transformation to meet future challenges and opportunities.
•Build and maintain effective relationships with customers, local authorities, trade unions, stakeholders, and community partners.
•Champion a strong health, safety, environmental, and compliance culture, and lead/develop managers and frontline teams.

Pay and Benefits

Salary: GBP 75,000 - 85,000 annually

Perks:Health InsurancePensionCompany Car

Key Requirements

•Proven experience leading large operational teams within a complex contract environment.
•Strong leadership, stakeholder management, and people development skills.
•Commercial and financial acumen, including experience managing budgets and delivering business performance.
•Experience working with trade unions, customers, and multiple stakeholders in a service-led environment.
•A management qualification or degree-level qualification, strong IT skills, and ideally experience in environmental, waste, recycling, or local government services.

Experience:Local governmentWasteRecyclingEnvironmental services

Skills:LeadershipStakeholder managementPeople developmentCommercial and financial acumenContinuous improvement

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

2 weeks ago

Senior Contract Manager (Oldbury, West Midlands, GB, B69 2BP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the operational delivery of waste, recycling, and cleansing services, ensuring contractual obligations, performance targets, and customer expectations are met.
•Manage financial and operational performance against budgets, profit targets, and efficiency objectives.
•Drive continuous improvement, innovation, and service transformation to meet future challenges and opportunities.
•Build and maintain effective relationships with customers, local authorities, trade unions, stakeholders, and community partners.
•Champion a strong health, safety, environmental, and compliance culture, and lead/develop managers and frontline teams.

Pay and Benefits

Salary: GBP 75,000 - 85,000 annually

Perks:Health InsurancePensionCompany Car

Key Requirements

•Proven experience leading large operational teams within a complex contract environment.
•Strong leadership, stakeholder management, and people development skills.
•Commercial and financial acumen, including experience managing budgets and delivering business performance.
•Experience working with trade unions, customers, and multiple stakeholders in a service-led environment.
•A management qualification or degree-level qualification, strong IT skills, and ideally experience in environmental, waste, recycling, or local government services.

Experience:Local governmentWasteRecyclingEnvironmental services

Skills:LeadershipStakeholder managementPeople developmentCommercial and financial acumenContinuous improvement

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn