Senior Sales Associate

Samsonite
Hong Kong
Workplace: OnsiteFull timeFunction: SalesSkills: ["Multi-tasking","Teamwork","Customer service","Communication","Administrative skills"]

Drive sales targets using effective selling techniques while delivering an excellent retail experience. Serve as a brand ambassador to build new customer relationships and maintain long-term loyalty through after-sales support. Manage customer inquiries and handle first-level luggage repairment follow-ups to ensure a seamless service experience. Collect and update customer information for CRM and consistently uphold service values and standards in a fast-paced retail environment.

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FursaFursa
Samsonite
Samsonite
20 hours ago

Senior Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive sales targets using effective selling techniques while delivering an excellent retail experience. Serve as a brand ambassador to build new customer relationships and maintain long-term loyalty through after-sales support. Manage customer inquiries and handle first-level luggage repairment follow-ups to ensure a seamless service experience. Collect and update customer information for CRM and consistently uphold service values and standards in a fast-paced retail environment.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Achieve sales targets with company strategy and use effective selling techniques to maximize business potential.
  • •Deliver excellent customer service and retail experience, building customer relationships through effective after-sales service.
  • •Act as a brand ambassador to build relationships with new customers and maintain long-term relationships.
  • •Collect and update customer information efficiently for CRM purposes.
  • •Handle customer inquiries and first-level luggage repairment with efficient follow-up communication to ensure a seamless service experience.

Key Requirements

  • •Achieve sales targets using effective selling techniques aligned with company strategy.
  • •Provide excellent customer service and retail experience while cultivating customer relationships.
  • •Act as a brand ambassador to build relationships with new customers and maintain long-term customer rapport.
  • •Collect and update customer information efficiently for CRM purposes.
  • •Demonstrate strong administrative skills, adaptability, and a customer service attitude in a fast-paced environment.
Experience:RetailLuggage repair
Skills:Multi-taskingTeamworkCustomer serviceCommunicationAdministrative skills
Languages:EnglishChinese
Tech Stack:CRM

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn