HSBC

1 day ago

Assistant Manager - Client Operations (Mumbai, MH, IN, 400077)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Join the Global Asset Management team to ensure timely, accurate reporting of transactions handled at the Investor Service Centre. You’ll manage customer communications to drive timely resolutions, support distribution and investor services for corporate customers, and coordinate with service providers to flag discrepancies. The role also focuses on process compliance, monthly reporting, knowledge management, and continuous efficiency improvements while meeting applicable regulatory requirements.

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure timely and error-free reporting of transactions received at the Investor Service Centre.
•Manage customer communication to enable timely resolution.
•Excel in distribution services and investor services, especially for corporate customers.
•Coordinate with service providers and highlight discrepancies or gaps in a timely manner.
•Comply with applicable regulatory requirements and the process manual/FIM, including contributing to monthly reporting and knowledge management.

Key Requirements

•Ensure timely, error-free reporting of transactions received at the Investor Service Centre.
•Manage customer communications effectively to achieve timely resolution of queries.
•Have a good understanding of mutual fund/security markets and related investor services.
•Ideally have a post graduate qualification and at least 2+ years of experience in a client-facing role involving service and query handling.
•Demonstrate good verbal and written communication, team collaboration, interpersonal skills, and a service-oriented mindset.

Experience:2+ yearsAsset managementMutual fundsSecuritiesClient services

Education:Master's

Skills:CommunicationTeamworkInterpersonal skillsService orientation

Tech Stack:AI-enabled tools

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

1 day ago

Assistant Manager - Client Operations (Mumbai, MH, IN, 400077)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure timely and error-free reporting of transactions received at the Investor Service Centre.
•Manage customer communication to enable timely resolution.
•Excel in distribution services and investor services, especially for corporate customers.
•Coordinate with service providers and highlight discrepancies or gaps in a timely manner.
•Comply with applicable regulatory requirements and the process manual/FIM, including contributing to monthly reporting and knowledge management.

Key Requirements

•Ensure timely, error-free reporting of transactions received at the Investor Service Centre.
•Manage customer communications effectively to achieve timely resolution of queries.
•Have a good understanding of mutual fund/security markets and related investor services.
•Ideally have a post graduate qualification and at least 2+ years of experience in a client-facing role involving service and query handling.
•Demonstrate good verbal and written communication, team collaboration, interpersonal skills, and a service-oriented mindset.

Experience:2+ yearsAsset managementMutual fundsSecuritiesClient services

Education:Master's

Skills:CommunicationTeamworkInterpersonal skillsService orientation

Tech Stack:AI-enabled tools

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn