Admin Support Associate

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Interpersonal skills","Teamwork","Analytical thinking","Attention to detail","Organizational skills","Ability to work under pressure"]

Support Corporate and Institutional Banking teams by preparing and following up credit-facility documentation, coordinating with back office/middle office to track daily customer account activity, and ensuring transactions are completed timely and accurately. Assist Relationship Managers with high-standard customer service by building rapport, handling difficult situations, and supporting process improvement initiatives alongside related stakeholders. Engage clients through transactions and related documentation work.

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FursaFursa
HSBC
HSBC
2 days ago

Admin Support Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support Corporate and Institutional Banking teams by preparing and following up credit-facility documentation, coordinating with back office/middle office to track daily customer account activity, and ensuring transactions are completed timely and accurately. Assist Relationship Managers with high-standard customer service by building rapport, handling difficult situations, and supporting process improvement initiatives alongside related stakeholders. Engage clients through transactions and related documentation work.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Prepare and follow up documentation relating to credit facilities.
  • •Liaise with back office/middle office to follow customer account activities and daily transactions, ensuring timely and accurate completion.
  • •Support Relationship Managers to deliver high-standard professional service and ensure customer satisfaction.
  • •Contribute to service enhancement, maintain a professional bank-hall environment, and handle difficult customer situations.
  • •Contribute to process improvement and coordinate with stakeholders on assigned projects/initiatives and client transaction activities.

Key Requirements

  • •Bachelor’s degree or above, preferably in accounting, finance, or a related discipline.
  • •Banking-related experience, preferably in credit or sales-related roles.
  • •Strong communication and interpersonal skills with a mature teamwork spirit.
  • •Analytical thinking, attention to detail, and strong organization.
  • •Ability to work under pressure and meet strict deadlines.
Experience:Banking
Education:Bachelor's
Skills:CommunicationInterpersonal skillsTeamworkAnalytical thinkingAttention to detailOrganizational skillsAbility to work under pressure
Languages:English
Tech Stack:Computer literacy

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn