Salesforce

2 days ago

Software Engineering MTS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Build and maintain agent capabilities for Agentforce within Salesforce’s Digital Experience Technology, serving thousands of internal sellers. Develop agent topics, skills, and conversation flows for complex sales use cases, and implement integrations connecting agents to Salesforce Data Cloud, APIs, and external data sources. Create data ingestion pipelines for knowledge bases, write and optimize prompts and guardrails, and support UAT, regression testing, and production releases in an Agile SDLC.

Location: Indianapolis

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build and maintain agent capabilities using Agentforce Builder, Agent Script, and New Graph Architecture (NGA) for internal users
•Develop agent topics, skills, and conversation flows for sales use cases like account research, content recommendations, and sales coaching
•Implement integrations connecting agents to Salesforce Data Cloud, APIs, and external data sources
•Write and optimize prompts for agent instructions, guardrails, and high-quality response generation
•Contribute to SDLC activities including design, implementation, code reviews, testing, and production support/releases

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid ParentalLife InsuranceDisability InsuranceEquity

Key Requirements

•3-5 years of development experience as a software engineer
•Strong backend development experience in Java, Python, or an object-oriented compiled, statically-typed language (C++, C#)
•Knowledge of AI/ML frameworks and foundational understanding of large language models
•Proficiency in data processing, working with APIs (REST, GraphQL), and integration patterns
•A related technical degree required

Experience:3-5 yearsAI/MLLLM-based applicationsSalesforce platform

Skills:CommunicationCollaborationDebuggingProblem-solving

Tech Stack:JavaPythonC++C#OpenAIAnthropicClaudeGeminiAgentforceAgent ScriptAgentforce BuilderNew Graph Architecture (NGA)Salesforce CRMSalesforce Data CloudApexLWCRESTGraphQLVector databasesEmbeddings

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 days ago

Software Engineering MTS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Location: Indianapolis

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build and maintain agent capabilities using Agentforce Builder, Agent Script, and New Graph Architecture (NGA) for internal users
•Develop agent topics, skills, and conversation flows for sales use cases like account research, content recommendations, and sales coaching
•Implement integrations connecting agents to Salesforce Data Cloud, APIs, and external data sources
•Write and optimize prompts for agent instructions, guardrails, and high-quality response generation
•Contribute to SDLC activities including design, implementation, code reviews, testing, and production support/releases

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid ParentalLife InsuranceDisability InsuranceEquity

Key Requirements

•3-5 years of development experience as a software engineer
•Strong backend development experience in Java, Python, or an object-oriented compiled, statically-typed language (C++, C#)
•Knowledge of AI/ML frameworks and foundational understanding of large language models
•Proficiency in data processing, working with APIs (REST, GraphQL), and integration patterns
•A related technical degree required

Experience:3-5 yearsAI/MLLLM-based applicationsSalesforce platform

Skills:CommunicationCollaborationDebuggingProblem-solving

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor