Technical Account Manager, West

Wiz
United States
Workplace: RemoteFull timeUSD 100,000 - 120,000Function: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Relationship-building","Problem-solving","Cross-functional collaboration","Troubleshooting"]

Own customer adoption and value realization for the Wiz platform as a technical advisor throughout onboarding, operationalization, renewal, and expansion. Lead customer-facing strategy and hands-on technical guidance across cloud, code, and runtime security, while serving as the primary contact for technical questions. Collaborate cross-functionally with Product, Sales, Engineering, and Support, monitor customer health, track measurable success plans, and identify adoption blockers and expansion opportunities.

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FursaFursa
Wiz
Wiz
2 days ago

Technical Account Manager, West

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own customer adoption and value realization for the Wiz platform as a technical advisor throughout onboarding, operationalization, renewal, and expansion. Lead customer-facing strategy and hands-on technical guidance across cloud, code, and runtime security, while serving as the primary contact for technical questions. Collaborate cross-functionally with Product, Sales, Engineering, and Support, monitor customer health, track measurable success plans, and identify adoption blockers and expansion opportunities.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive customer adoption strategy and customer success outcomes from onboarding through operationalization, renewal, and expansion.
  • •Provide technical guidance and serve as the primary technical contact for a book of up to 15 customers, troubleshooting issues via email, meetings, Slack, and support tickets.
  • •Develop measurable customer success plans aligned to organizational security and compliance objectives, and track value realization and adoption targets.
  • •Monitor emerging cloud security threats and continuously update domain expertise while staying current on Wiz features and functionality.
  • •Manage account health and risks, capture adoption blockers and feature requests, and coordinate with Product and Engineering to prioritize solutions and unblock adoption.

Pay and Benefits

Salary: USD 100,000 - 120,000
Equity and Bonus:Equity

Key Requirements

  • •5-8+ years in technical customer-facing roles, ideally supporting a cloud or cloud-security product.
  • •B.S. in Computer Science/Engineering or equivalent experience.
  • •Strong cloud services and architecture knowledge across at least one CSP (AWS/GCP/Azure/OCI), ideally with a relevant CSP certification.
  • •Familiarity with cloud-security best practices, threat models, and CNAPP use cases, ideally with a security certification or relevant experience.
  • •Familiarity with container and DevOps technologies (Docker, Kubernetes, CI/CD, Infrastructure as Code, version control) plus Linux and Windows concepts.
Experience:5+ yearsCloud-securityEnterpriseCNAPPCloud
Education:Bachelor's in Computer Science, Engineering
Skills:Customer-facing communicationRelationship-buildingProblem-solvingCross-functional collaborationTroubleshooting
Certifications:Certified Solutions ArchitectCertified DevOps Engineer
Languages:English
Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDInfrastructure as Code (IaC)Version Control SystemsLinuxWindowsCRMLog analysis toolsSlackEmail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn