Philips

1 month ago

Field Service Graduate Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Deliver basic on-site and remote technical support for Philips products, assist with installations and routine maintenance, and document service activities. Work under supervision to troubleshoot issues, escalate complex problems to senior technicians, and participate in training to develop technical skills with a strong focus on safety and customer satisfaction.

Location: Cape Town

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Intern level

Key Responsibilities

•Performs basic and routine technical support (both onsite and remote) and troubleshooting for customers under supervision, ensuring timely resolution of technical issues in accordance with company guidelines and safety protocols.
•Follows detailed instructions and adheres to safety protocols, ensuring proper functioning and compliance with standards.
•Develops familiarity with a range of tasks and procedures, executing varied assignments and resolving issues using pre-defined SOPs.
•Works under supervision, executing support tasks according to clear instructions, procedures, and rules, and seeks alternative solutions within defined options when deviations arise.
•Accurately documents all service records, including diagnostics, parts used, and customer interactions, using the Service Management System to maintain a comprehensive service history.

Key Requirements

•National Diploma in Electrical Engineering or Equivalent.
•No prior experience required.

Experience:Electrical engineeringField serviceMaintenance

Education:Certification / Diploma in Electrical Engineering

Skills:TroubleshootingDocumentationTechnical supportProduct installationEngineering fundamentals

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

1 month ago

Field Service Graduate Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Cape Town

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Intern level

Key Responsibilities

•Performs basic and routine technical support (both onsite and remote) and troubleshooting for customers under supervision, ensuring timely resolution of technical issues in accordance with company guidelines and safety protocols.
•Follows detailed instructions and adheres to safety protocols, ensuring proper functioning and compliance with standards.
•Develops familiarity with a range of tasks and procedures, executing varied assignments and resolving issues using pre-defined SOPs.
•Works under supervision, executing support tasks according to clear instructions, procedures, and rules, and seeks alternative solutions within defined options when deviations arise.
•Accurately documents all service records, including diagnostics, parts used, and customer interactions, using the Service Management System to maintain a comprehensive service history.

Key Requirements

•National Diploma in Electrical Engineering or Equivalent.
•No prior experience required.

Experience:Electrical engineeringField serviceMaintenance

Education:Certification / Diploma in Electrical Engineering

Skills:TroubleshootingDocumentationTechnical supportProduct installationEngineering fundamentals

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn