Global Sales Operations Manager

Eaton
North Carolina
Workplace: OnsiteFull timeUSD 130,000 - 190,000 annuallyFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical rigor","Cross-functional collaboration","Stakeholder management","Communication","Continuous improvement"]

Lead global sales operations to deliver a consistent, profitable customer experience across regions and channels. Drive global process leadership, service strategy, CRM and sales tool enablement, and operational efficiency improvements. Manage a global customer service and sales operations team and partner with Sales, Finance, Supply Chain, Marketing, and IT to execute end-to-end from planning through sell-out. Provide performance analytics and executive advisory insights into SIOP.

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Eaton
Eaton
4 weeks ago

Global Sales Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: first listed 2 days ago

Job Summary

Lead global sales operations to deliver a consistent, profitable customer experience across regions and channels. Drive global process leadership, service strategy, CRM and sales tool enablement, and operational efficiency improvements. Manage a global customer service and sales operations team and partner with Sales, Finance, Supply Chain, Marketing, and IT to execute end-to-end from planning through sell-out. Provide performance analytics and executive advisory insights into SIOP.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Lead development and optimization of global sales, service, and operational processes to standardize execution while enabling regional flexibility.
  • •Manage a global customer service and sales operations team across North America, the UK, Taiwan, and Thailand.
  • •Establish best-in-class service strategy, including policies for customer lead times, allocations and priorities, and fulfillment requirements.
  • •Partner with Sales, Finance, Supply Chain, Marketing, and IT to ensure end-to-end execution from demand planning through sell-out.
  • •Oversee sales performance reporting and KPI dashboards (e.g., On-Time-To-Promise, SLAs) and implement CRM/sales tool strategy and improvements.

Pay and Benefits

Salary: USD 130,000 - 190,000 annually
Perks:Health InsuranceRetirement Benefits

Key Requirements

  • •Bachelor’s degree from an accredited institution.
  • •5+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or Business Operations.
  • •5+ years of combined experience with Excel and BI tools (Power BI, Tableau, etc).
  • •3+ years of leadership/team supervisory experience.
  • •3+ years of experience working with CRM platforms, and legal authorization to work in the United States without company sponsorship.
Experience:5+ yearsCPGCPG landscapeRetailOmnichannelGlobal salesMulti-region sales
Education:Bachelor's
Skills:Analytical rigorCross-functional collaborationStakeholder managementCommunicationContinuous improvement
Tech Stack:ExcelPower BITableauCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn