PhonePe

1 day ago

CCM-Motihari (Bihar)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage a team of Collection Executives for a specific cluster, collaborating with third-party recovery agencies. Drive collections performance by monitoring KPIs like resolution rates and delinquency buckets, taking ownership of delinquency and recovery of overdue payments. Develop and execute tailored collections strategies, ensure compliance with SOPs and regulatory guidelines, and provide daily reporting on cluster performance and improvement opportunities.

Location: India

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies, providing supervision, guidance, and support.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments; implement strategies to control roll rates and minimize delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure adherence to collections SOPs and internal policies/regulatory guidelines and prepare daily reports on performance and challenges.

Pay and Benefits

Perks:Health InsuranceCritical IllnessLife InsuranceDentalEmployee AssistanceOnsite MedicalMaternity LeavePaternity LeaveAdoption AssistanceDay-care SupportRelocationRetirement BenefitsPf ContributionGratuityNps

Key Requirements

•Must be a graduate.
•5+ years of experience in collections, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and the ability to work effectively under pressure, with proactive communication.

Experience:5+ yearsCollectionsFintechNBFCBanking

Skills:LeadershipCommunicationDecision-makingWorking under pressureCoaching

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

PhonePe

1 day ago

CCM-Motihari (Bihar)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: India

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies, providing supervision, guidance, and support.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments; implement strategies to control roll rates and minimize delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure adherence to collections SOPs and internal policies/regulatory guidelines and prepare daily reports on performance and challenges.

Pay and Benefits

Key Requirements

•Must be a graduate.
•5+ years of experience in collections, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and the ability to work effectively under pressure, with proactive communication.

Experience:5+ yearsCollectionsFintechNBFCBanking

Skills:LeadershipCommunicationDecision-makingWorking under pressureCoaching

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn