Supervisor, Consumer Quality Management

Pandora Group
Bangkok
Workplace: OnsiteFull timeFunction: Quality & Regulatory (Non-Software)Education: bachelorsSkills: ["Critical thinking","Resilience","Growth mindset","People-oriented","Storytelling"]

Lead cross-functional strategic projects that drive business growth and operational efficiency, translating organisational goals into plans and stakeholder alignment. Oversee digital practices—including AI—to support strategy execution. Act as a primary liaison for commercial engagement through high-level communication, presentations, and quality forums. Lead benchmarking research with competitor analysis and market insights, managing retail tests and pilot programmes to surface actionable recommendations for improvement.

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FursaFursa
Pandora Group
Pandora Group
1 month ago

Supervisor, Consumer Quality Management

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Last checked: 56 minutes agoStatus: Live

Job Summary

Lead cross-functional strategic projects that drive business growth and operational efficiency, translating organisational goals into plans and stakeholder alignment. Oversee digital practices—including AI—to support strategy execution. Act as a primary liaison for commercial engagement through high-level communication, presentations, and quality forums. Lead benchmarking research with competitor analysis and market insights, managing retail tests and pilot programmes to surface actionable recommendations for improvement.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Manager level

Key Responsibilities

  • •Manage strategic projects that drive business growth and operational efficiency.
  • •Develop and implement organisational strategies, communicate them to stakeholders, and escalate issues as needed.
  • •Oversee digital tools and new digital practices, including AI, to support strategy execution.
  • •Prepare presentations for senior management and stakeholders, and coordinate with clusters and global teams for performance reporting and knowledge sharing through quality forums.
  • •Lead benchmarking activities (market research, competitor analysis) and manage retail tests/pilot programmes, translating findings into actionable recommendations.

Key Requirements

  • •Bachelor’s degree or above in Business Administration/Management, Communication, Arts, Marketing, or a related field.
  • •At least 3 years of proven experience in communication and project management.
  • •Proficient in English with strong presentation and storytelling skills.
  • •Experience working across a global, matrixed organisation with international teams.
  • •Project management degree or certification is an advantage.
Education:Bachelor's in Business Administration/Management, Communication, Arts, Marketing, or related field
Skills:Critical thinkingResilienceGrowth mindsetPeople-orientedStorytelling
Languages:English
Tech Stack:AI

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website