Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 21 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitasking"]

Greet customers and handle everyday banking transactions in branch lobbies, including cash and simple digital payments. Use your comfort with technology to guide customers through mobile app and ATM transactions, answer questions using Citizens products, and provide personalized advice by identifying needs and referring customers to bankers. Follow all cash-handling policies and applicable state and local laws while delivering an excellent, customer-first experience.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Greet customers and handle everyday banking transactions in branch lobbies, including cash and simple digital payments. Use your comfort with technology to guide customers through mobile app and ATM transactions, answer questions using Citizens products, and provide personalized advice by identifying needs and referring customers to bankers. Follow all cash-handling policies and applicable state and local laws while delivering an excellent, customer-first experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the branch lobby and help them complete simple transactions.
  • •Demonstrate how to use the mobile app and/or ATMs for basic transaction needs.
  • •Provide personalized advice and solutions that help customers achieve financial goals.
  • •Follow cash handling, state, and local laws and regulations for all transactions.
  • •Educate customers on Citizens products and benefits and connect them to bankers for next steps.

Pay and Benefits

Salary: USD 21 - 25.48 hourly
Perks:MedicalDentalVision401kTuition AssistanceRetirement BenefitsParental LeaveWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •At least 6 months of experience processing transactions (cash and/or digital payments).
  • •At least 1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to ask questions and identify customer needs.
  • •Comfort using digital technology to support transaction delivery.
Experience:BankingCustomer service
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website