Hermes

2 months ago

Sales Associate - John Lobb

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Join Hermès’ John Lobb flagship in London to deliver exceptional luxury client service, drive sales, and manage boutique operations. You’ll cultivate long-term customer relationships, assist with stock, CRM, and after-care, and help create a superior in-store experience for a global clientele.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Deliver exceptional, personalised customer service at every stage of the client journey.
•Build strong and lasting relationships to encourage customer loyalty and retention.
•Maximise sales opportunities while maintaining a thoughtful and consultative approach.
•Support day-to-day boutique operations, including stock handling and deliveries.
•Coordinate after-care services and client communications with professionalism and attention to detail.

Key Requirements

•3+ years of experience in high-end luxury international retail (men's luxury a plus)
•strong clienteling skills and a proven ability to build and manage a client book
•excellent communication and English language skills, with a professional, client‑facing style
•good understanding of CRM, databases and e-commerce; comfortable with stock and back-office tasks
•ability to maximise sales while maintaining a consultative, service-led approach

Experience:3+ yearsLuxury retailRetailFashion

Skills:CommunicationCustomer serviceRelationship buildingEmpathyTeamwork

Languages:English

Tech Stack:CRME-commerce

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Hermes

2 months ago

Sales Associate - John Lobb

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Deliver exceptional, personalised customer service at every stage of the client journey.
•Build strong and lasting relationships to encourage customer loyalty and retention.
•Maximise sales opportunities while maintaining a thoughtful and consultative approach.
•Support day-to-day boutique operations, including stock handling and deliveries.
•Coordinate after-care services and client communications with professionalism and attention to detail.

Key Requirements

•3+ years of experience in high-end luxury international retail (men's luxury a plus)
•strong clienteling skills and a proven ability to build and manage a client book
•excellent communication and English language skills, with a professional, client‑facing style
•good understanding of CRM, databases and e-commerce; comfortable with stock and back-office tasks
•ability to maximise sales while maintaining a consultative, service-led approach

Experience:3+ yearsLuxury retailRetailFashion

Skills:CommunicationCustomer serviceRelationship buildingEmpathyTeamwork

Languages:English

Tech Stack:CRME-commerce

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn