RTX

2 days ago

Gestionnaire de programme, opérations après-marché/ Aftermarket Operations Program Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own end-to-end engine return-to-service performance, ensuring service level agreement (SLA) compliance and fulfillment of customer operational commitments. Lead daily engine clearance reviews, remove blockers across technical, material, and quality areas, and prioritize based on SLA, AOG impact, and revenue exposure. Coordinate cross-functionally across Operations, spare parts, Quality, Finance, and Customer Support, while driving dashboards, performance reviews, recovery plans, and continuous improvement across the aftermarket value stream.

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own end-to-end engine clearance from induction through release, including daily clearance reviews to remove material/technical/quality blockers.
•Prioritize engine releases based on SLA commitments, AOG impact, and revenue exposure, reducing engine dwell time and backlog.
•Support material recovery, expediting of critical parts and LLPs, and reduce clearance delays caused by supplier or logistics constraints.
•Escalate technical dispositions and repair scheme approvals, ensuring configuration compliance and service bulletin embodiment while driving resolution of deviation approvals.
•Manage SLA performance with dashboards, performance reviews, recovery plans for underperformance, quantify financial exposure, and serve as an operational focal point for key customer escalations.

Travel: Low travel

Pay and Benefits

Perks:PensionHealth InsuranceTelemedicineFree ParkingChildcare

Key Requirements

•Bachelor’s degree with 6 to 10 years’ experience.
•Field of studies in Administration/Commerce, Aeronautics, Purchasing, Supply Chain Management, Operations Management, or a related field.
•Ability to develop strategies and lead initiatives, including influencing change across the organization.
•Executive communication skills and influential leadership to manage complex, large-scale projects.
•Good technical/product knowledge of engines, plus the ability to identify and solve complex program problems.

Experience:6-10 yearsAerospaceAftermarket operationsMRO

Education:Bachelor's in Administration/Commerce, Aeronautics, Purchasing, Supply Chain Management, Operations Management

Skills:Executive communicationInfluential leadershipStrategic influenceChange managementProblem-solving

Languages:FrenchEnglish

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX