Sales Support Associate I

Tapestry
Ontario
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional service to customers in-store while supporting the store’s efficiency and sales floor. Operate POS accurately at the cash wrap, process and organize shipments and transfers, maintain stockroom cleanliness, and support stock level replenishment. Suggest add-on products and promote gift cards while capturing customer information where permitted. Execute visual merchandising updates and follow Loss Prevention guidelines, while working a flexible retail schedule.

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FursaFursa
Tapestry
Tapestry
4 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, professional service to customers in-store while supporting the store’s efficiency and sales floor. Operate POS accurately at the cash wrap, process and organize shipments and transfers, maintain stockroom cleanliness, and support stock level replenishment. Suggest add-on products and promote gift cards while capturing customer information where permitted. Execute visual merchandising updates and follow Loss Prevention guidelines, while working a flexible retail schedule.
Location: Ontario
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products, promote gift cards, capture customer information where permitted, and partner with the team/management as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock and sales), preferably in luxury retail service.
  • •Basic knowledge of fashion trends and marketplace competition.
  • •Proficiency with cash register systems and basic computer skills (iPad/laptop, Mobile POS, internet).
  • •Strong attention to detail, organization, and ability to multitask in a fast-paced environment.
  • •Ability to work a flexible retail schedule and lift at least 25 lbs regularly (up to 50 lbs occasionally).
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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