Programme Administration Manager - Nursing and Midwifery - College of Medicine and Health - 58382 - Grade 7

University of Birmingham
United Kingdom
Workplace: OnsiteFull timeGBP 36,636 - 46,049 annuallyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Organizational skills","Communication","Relationship building","Negotiation"]

Lead and manage a large team of professional services administrators to deliver accurate, compliant programme administration for postgraduate taught Nursing and Midwifery provision in the College of Medicine and Health. Own service quality and continuous improvement, stay current with university regulations, support complex queries and complaints, and analyse programme/student data to recommend enhancements. Collaborate with academic teams, committees, and external NHS trust partners to enable placements, assessments, and effective programme delivery.

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FursaFursa
University of Birmingham
University of Birmingham
6 days ago

Programme Administration Manager - Nursing and Midwifery - College of Medicine and Health - 58382 - Grade 7

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead and manage a large team of professional services administrators to deliver accurate, compliant programme administration for postgraduate taught Nursing and Midwifery provision in the College of Medicine and Health. Own service quality and continuous improvement, stay current with university regulations, support complex queries and complaints, and analyse programme/student data to recommend enhancements. Collaborate with academic teams, committees, and external NHS trust partners to enable placements, assessments, and effective programme delivery.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and manage a large diverse team to deliver an effective, efficient administration service for postgraduate taught programmes.
  • •Develop and deliver a compliant administration service that consistently meets required quality and delivery standards.
  • •Maintain up-to-date knowledge of university regulations, policies, and procedures, providing technical advice and guidance.
  • •Review, audit, and analyse programme and student data, using insights to propose improvements during programme and module evaluation.
  • •Investigate and respond to complex queries and complaints and represent the programme service at relevant committees.

Pay and Benefits

Salary: GBP 36,636 - 46,049 annually
Perks:Paid HolidayVolunteering DaySick PayPension SchemeDay Nurseries

Key Requirements

  • •Qualified to degree level (or equivalent) with practical managerial experience or significant relevant experience from increasingly demanding roles.
  • •Proven track record of successfully managing a diverse team.
  • •Experience working in a complex organisation with diverse stakeholders.
  • •Highly proficient IT skills, including MS Office, with confidence to learn in-house systems and software.
  • •Proven project management and budgetary management experience.
Education:Bachelor's
Skills:LeadershipOrganizational skillsCommunicationRelationship buildingNegotiation
Tech Stack:MS Office

Company Brief

University of Birmingham
A major UK research university offering undergraduate, postgraduate, and doctoral programs across a wide range of disciplines; known for research, teaching excellence, and international partnerships.
Industry: Higher Education
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Birmingham, United Kingdom
Founded: 1900
WebsiteLinkedIn