Sales & Service Lead - Mall at Green Hills

Alo Yoga
Nashville
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Leadership","Customer-service","Teamwork"]

The Sales & Service Lead drives an elevated guest experience on the shop floor, delivering product education and coaching to the team, building lasting client relationships, and leading sales initiatives to meet store targets. This on-site role leads a team of Sales & Service Associates and Cashiers, analyzes performance, and collaborates with operations to ensure seamless store execution.

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Alo Yoga
Alo Yoga
4 months ago

Sales & Service Lead - Mall at Green Hills

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

The Sales & Service Lead drives an elevated guest experience on the shop floor, delivering product education and coaching to the team, building lasting client relationships, and leading sales initiatives to meet store targets. This on-site role leads a team of Sales & Service Associates and Cashiers, analyzes performance, and collaborates with operations to ensure seamless store execution.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • •Continue to build the client relationship daily with our customers
  • •Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • •Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Perks:Employee Discount401kMedicalDentalVisionClothing AllowanceYoga Classes

Key Requirements

  • •2+ years prior work experience in a client-centric, sales environment
  • •Proven leadership capabilities demonstrating excellent decision making
  • •Excellent interpersonal and written communication skills
  • •High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • •Self-motivated with a desire to achieve results and excel individually, and as a team
Experience:2+ yearsRetail
Skills:CommunicationLeadershipCustomer-serviceTeamwork
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn