Just Appraised

3 months ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

The Customer Engineer at Just Appraised acts as the end-to-end product-solution owner for customer installations, guiding technical discovery, solution architecture, and SOW-defined implementations. You’ll engage with sales, implementation, and customer success to tailor integration architectures, manage scope, document requirements, and coordinate cross-functional launches with vendors, enabling rapid adoption of AI-powered government workflow software.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Drive Product-Solution Ownership: serve as the end-to-end product-solution owner for each customer installation, maintaining fidelity to the original vision across Sales, Implementation, and Customer Success.
•Customer Engagement & Technical Discovery: engage with prospective customers during the Sales process to understand operational needs, technical environment, and integration landscape.
•Architect Custom Solutions: design tailored solutions using the Just Appraised product suite to optimize workflows and assess feasible integration approaches.
•Scoping & Documentation: define expected product functionality and scope SOWs with detailed software and configuration specifications; document integration dependencies and vendor coordination.
•Cross-Functional Launch Coordination: collaborate with Sales, Implementation Engineering, and Customer Success to coordinate launches, including training and UAT.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:MedicalDentalVisionEquity401kRemote WorkPaid LeaveHome OfficeParental Leave

Key Requirements

•Experience delivering technology solutions to local government, property tax administration, or public sector customers.
•Strong understanding of systems and data integration, particularly in environments involving legacy or on-premise software.
•Experience with ETL pipelines, RESTful APIs, SFTP-based data exchanges, and database connectivity (SQL, Oracle).
•Familiarity with CAMA systems, large ERP platforms, or other domain-specific government software.
•Experience navigating third-party vendor ecosystems, including coordinating with external software providers on integration requirements, API access, or data exchange agreements.

Experience:Government

Skills:CommunicationCollaborationProblem-solvingProject managementStakeholder management

Tech Stack:RESTful APIsETLSFTPSQLOracleData integration

Company Brief

Just Appraised

Provides an online appraisal management platform that streamlines ordering, tracking, and delivery of residential property appraisals for lenders, brokers, and homeowners, connecting clients with certified local appraisers and digital reports.

Industry: PropTech

Website

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Just Appraised

3 months ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Drive Product-Solution Ownership: serve as the end-to-end product-solution owner for each customer installation, maintaining fidelity to the original vision across Sales, Implementation, and Customer Success.
•Customer Engagement & Technical Discovery: engage with prospective customers during the Sales process to understand operational needs, technical environment, and integration landscape.
•Architect Custom Solutions: design tailored solutions using the Just Appraised product suite to optimize workflows and assess feasible integration approaches.
•Scoping & Documentation: define expected product functionality and scope SOWs with detailed software and configuration specifications; document integration dependencies and vendor coordination.
•Cross-Functional Launch Coordination: collaborate with Sales, Implementation Engineering, and Customer Success to coordinate launches, including training and UAT.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:MedicalDentalVisionEquity401kRemote WorkPaid LeaveHome OfficeParental Leave

Key Requirements

•Experience delivering technology solutions to local government, property tax administration, or public sector customers.
•Strong understanding of systems and data integration, particularly in environments involving legacy or on-premise software.
•Experience with ETL pipelines, RESTful APIs, SFTP-based data exchanges, and database connectivity (SQL, Oracle).
•Familiarity with CAMA systems, large ERP platforms, or other domain-specific government software.
•Experience navigating third-party vendor ecosystems, including coordinating with external software providers on integration requirements, API access, or data exchange agreements.

Experience:Government

Skills:CommunicationCollaborationProblem-solvingProject managementStakeholder management

Tech Stack:RESTful APIsETLSFTPSQLOracleData integration

Company Brief

Just Appraised

Industry: PropTech

Website