Senior CRM Product Communications Strategist

Wise
London
Workplace: OnsiteFull timeGBP 62,000 - 88,000 annuallyFunction: Communications, PR & CommunitySkills: ["Data-driven thinking","Creativity","Attention to detail","Organizational skills","Stakeholder communication"]

Design data-driven product communications for Wise’s CRM team, partnering with Product, Pricing, Creative, and CRM stakeholders to translate launches into clear, engaging messaging. Create detailed briefs, orchestrate multi-platform campaigns for millions of customers, and tailor content across multiple locales. Use performance insights to iterate and improve impact, while bringing imagination and a strong point of view to challenge assumptions and elevate Wise’s brand.

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Wise
Wise
7 hours ago

Senior CRM Product Communications Strategist

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Last checked: 5 hours agoStatus: Live

Job Summary

Design data-driven product communications for Wise’s CRM team, partnering with Product, Pricing, Creative, and CRM stakeholders to translate launches into clear, engaging messaging. Create detailed briefs, orchestrate multi-platform campaigns for millions of customers, and tailor content across multiple locales. Use performance insights to iterate and improve impact, while bringing imagination and a strong point of view to challenge assumptions and elevate Wise’s brand.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Partner with Product teams to understand new launches and the customer/commercial impact, including regional nuances.
  • •Define data-driven communications strategies for brand, products, and pricing.
  • •Write detailed, clear, and well-orchestrated briefs to guide campaign creation.
  • •Collaborate with creative and cross-functional teams to produce visually appealing communications across multiple platforms.
  • •Track performance and insights with stakeholders, iterating to increase impact over time.

Pay and Benefits

Salary: GBP 62,000 - 88,000 annually

Key Requirements

  • •Strong experience delivering high-impact product launch, Mission and brand communication strategies.
  • •Passion for data and how it informs best-in-class communications.
  • •Proven experience working with Product and CRM teams.
  • •Experience designing communications for multiple locales.
  • •Excellent attention to detail, organisational skills, and ability to manage multiple projects under tight deadlines.
Skills:Data-driven thinkingCreativityAttention to detailOrganizational skillsStakeholder communication
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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