Relationship Manager, SME Business Banking (Leeds, GB, LS1 5HD)

HSBC
Leeds
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Customer service","Relationship management","Business development","Risk management","Communication (written and verbal)"]

Manage an existing portfolio of 50–70 SME clients and grow relationships sustainably by identifying opportunities to expand accounts. Serve as an ambassador for HSBC in the local business community, support customers with world-class service, and uncover new business opportunities. Collaborate with product partners to assess domestic and international customer needs, while adhering to credit, operational, reputation, financial crime, and regulatory risk processes.

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FursaFursa
HSBC
HSBC
2 days ago

Relationship Manager, SME Business Banking (Leeds, GB, LS1 5HD)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage an existing portfolio of 50–70 SME clients and grow relationships sustainably by identifying opportunities to expand accounts. Serve as an ambassador for HSBC in the local business community, support customers with world-class service, and uncover new business opportunities. Collaborate with product partners to assess domestic and international customer needs, while adhering to credit, operational, reputation, financial crime, and regulatory risk processes.
Location: Leeds
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of 50–70 SME clients, focusing on sustainable growth and relationship broadening.
  • •Develop HSBC’s profile locally and in the wider community as an ambassador for the bank.
  • •Support customers by placing their needs at the forefront and delivering world-class standards.
  • •Identify new business opportunities and nurture existing customer relationships.
  • •Adhere to credit, operational, reputation, financial crime, and regulatory risk management processes.

Pay and Benefits

Perks:Health InsurancePaid LeavePension

Key Requirements

  • •Experience working in Business/Corporate Banking or Financial Services.
  • •Relationship/client management experience with a strong focus on customer service.
  • •Business development skills with a track record of account expansion and winning new business.
  • •Commercial lending skills and experience.
  • •Comprehensive understanding of risk management.
Experience:Financial servicesBankingSMECommercial lending
Skills:Customer serviceRelationship managementBusiness developmentRisk managementCommunication (written and verbal)
Licenses:Full driving licence

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn