Manager, Multimedia, Enterprise Learning & Development

Discover Financial
Virginia, Richmond
Workplace: OnsiteFull timeUSD 138,100 - 173,400 annuallyFunction: Creative Production (Video/Audio/Photo)Experience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Mentoring","Collaboration","Communication","Inclusion"]

Lead Capital One’s Enterprise Learning & Development multimedia design team as a people-first creative director. You’ll set visual standards for learning products, translating instructional intent into cohesive multimedia experiences that reduce cognitive load and drive measurable behavioral change. Own strategic multimedia recommendations, manage team capacity and delivery, and partner with instructional designers and stakeholders while staying current on digital design and educational technology tools and trends.

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Discover Financial
Discover Financial
2 days ago

Manager, Multimedia, Enterprise Learning & Development

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Job Summary

Lead Capital One’s Enterprise Learning & Development multimedia design team as a people-first creative director. You’ll set visual standards for learning products, translating instructional intent into cohesive multimedia experiences that reduce cognitive load and drive measurable behavioral change. Own strategic multimedia recommendations, manage team capacity and delivery, and partner with instructional designers and stakeholders while staying current on digital design and educational technology tools and trends.
Location: Virginia, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Creative Production (Video/Audio/Photo)
Seniority: Manager level

Key Responsibilities

  • •Direct a multimedia design team to elevate the visual standard of learning products and deliver cohesive multimedia experiences.
  • •Make strategic multimedia recommendations for L&D audiences of all levels and drive impact across the team.
  • •Manage capacity, delegate tasks based on individual strengths, and oversee the project pipeline to ensure timely delivery.
  • •Act as a bridge between instructional intent and creative execution, balancing design principles with adult learning needs.
  • •Provide constructive, inspiring feedback and develop direct reports while partnering with instructional designers and business stakeholders.

Pay and Benefits

Salary: USD 138,100 - 173,400 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 5 years of experience in Graphic Design, Multimedia Design, or Visual Communications.
  • •At least 2 years of experience managing, mentoring, or leading a team of creative professionals.
  • •Ability to oversee a design project pipeline and deliver outstanding learning products on time.
  • •Provide an online portfolio demonstrating graphic design capability and design principles (and examples of creative direction if available).
Experience:5+ years
Education:Bachelor's
Skills:LeadershipMentoringCollaborationCommunicationInclusion
Tech Stack:Adobe PhotoshopAdobe IllustratorAdobe AcrobatAdobe Premiere ProAfter EffectsPowerPointHTML5CSSUI/UX

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn