Ticketing Agent - Islamabad (Islamabad, PK)
Air Arabia
Islamabad
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Negotiation","Persuasive","Interpersonal relations"]Promote and execute day-to-day Fly Jinnah sales and customer service activities in the sales shop to achieve targets. Handle customer inquiries and complaints, process reservations and travel bookings for walk-in/calling customers and agents, and issue tickets through the system. Implement cross-selling to drive individual goals, stay current on new products/systems, manage visa applications/cancellations, notify customers of flight changes, and coordinate with airport and visa check teams to support smooth check-in procedures.

