Anomali

1 week ago

Technical Account Manager, SIEM / Security Analytics (KSA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a technical subject-matter expert for enterprise customers using the Anomali Intelligence-Native SOC platform. Join the EMEA Customer Success team to guide customers through adoption and maturity, address technical requests, monitor usage, build custom dashboards, recommend best practices, and prove ROI. Partner across onboarding engineering, technical support, engineering, sales, and product management to resolve issues, track account metrics, and gather customer feedback for continuous improvement.

Location: Riyadh

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Serve as an Anomali Platform power user and help customers achieve success with the technology.
•Build strong customer relationships with key stakeholders and act as the customer advocate and internal champion.
•Address technical requests by proactively identifying and resolving issues; provide advice and guidance for successful usage and adoption.
•Track key account metrics, communicate progress to stakeholders, and support smooth onboarding with Onboarding Engineers.
•Engage with Technical Support, Engineering, Sales, and Product Management to resolve issues and promote customer feature requests.

Travel: Low travel

Key Requirements

•Bachelor's degree in Computer Science, Engineering, or a related field; additional 3 years relevant experience may substitute for the degree.
•5+ years of experience in technical customer success, solutions engineering, sales engineering, or similar roles (preferably SaaS/technology) with cybersecurity technologies and architectures.
•Experience with enterprise accounts, SecOps, and threat intel.
•Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.).
•Experience using Gainsight, Salesforce, and JIRA; willing to travel up to 25% and located in/authorized to work in Saudi Arabia.

Experience:5+ yearsSaaSCybersecurityEnterprise accountsSecOpsThreat intelligence

Education:Bachelor's

Skills:Customer-first attitudeProblem-solvingCritical thinkingStakeholder managementCommunication

Tech Stack:Anomali PlatformCTISecOpsSOARSIEMFirewallsEDRXDRSecurity ControlsLogsSplunkQRadarArcsightGainsightSalesforceJIRANetworkingDashboardsOperating SystemsLog telemetry

Company Brief

Anomali

Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Redwood City, United States

Founded: 2013

Website LinkedIn

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Anomali

1 week ago

Technical Account Manager, SIEM / Security Analytics (KSA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Serve as an Anomali Platform power user and help customers achieve success with the technology.
•Build strong customer relationships with key stakeholders and act as the customer advocate and internal champion.
•Address technical requests by proactively identifying and resolving issues; provide advice and guidance for successful usage and adoption.
•Track key account metrics, communicate progress to stakeholders, and support smooth onboarding with Onboarding Engineers.
•Engage with Technical Support, Engineering, Sales, and Product Management to resolve issues and promote customer feature requests.

Travel: Low travel

Key Requirements

•Bachelor's degree in Computer Science, Engineering, or a related field; additional 3 years relevant experience may substitute for the degree.
•5+ years of experience in technical customer success, solutions engineering, sales engineering, or similar roles (preferably SaaS/technology) with cybersecurity technologies and architectures.
•Experience with enterprise accounts, SecOps, and threat intel.
•Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.).
•Experience using Gainsight, Salesforce, and JIRA; willing to travel up to 25% and located in/authorized to work in Saudi Arabia.

Experience:5+ yearsSaaSCybersecurityEnterprise accountsSecOpsThreat intelligence

Education:Bachelor's

Skills:Customer-first attitudeProblem-solvingCritical thinkingStakeholder managementCommunication

Tech Stack:Anomali PlatformCTISecOpsSOARSIEMFirewallsEDRXDRSecurity ControlsLogsSplunkQRadarArcsightGainsightSalesforceJIRANetworkingDashboardsOperating SystemsLog telemetry

Company Brief

Anomali

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Redwood City, United States

Founded: 2013

Website LinkedIn