Business Intelligence Analyst - Trust and Safety

TikTok
San Jose
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Stakeholder management","Communication","Analytical problem-solving","Process optimization","Organizational skills"]

Partner with cross-functional stakeholders to translate business requirements into scalable analytics and automation solutions for Trust & Safety operations. Build and maintain data workflows using SQL, Python, and RPA bots, and collaborate across operations, engineering, and platform teams to improve data integration. Design and monitor reporting tools for key moderation efficiency and quality metrics, while applying strong data quality, validation, and governance to ensure reliable, timely insights.

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FursaFursa
TikTok
TikTok
1 month ago

Business Intelligence Analyst - Trust and Safety

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Partner with cross-functional stakeholders to translate business requirements into scalable analytics and automation solutions for Trust & Safety operations. Build and maintain data workflows using SQL, Python, and RPA bots, and collaborate across operations, engineering, and platform teams to improve data integration. Design and monitor reporting tools for key moderation efficiency and quality metrics, while applying strong data quality, validation, and governance to ensure reliable, timely insights.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Partner with cross-functional stakeholders to gather, prioritize, and translate business requirements into scalable analytics and automation solutions.
  • •Develop and maintain scalable data workflows using scheduled SQL queries, Python scripts, or RPA bots.
  • •Collaborate with operations, engineering, and platform teams to improve systems integration and data flow between platforms and databases.
  • •Build, design, and monitor reporting tools that surface key operational metrics and insights, including efficiency and quality for moderation teams.
  • •Ensure data quality, validation, and governance standards across automated reporting and AI-assisted workflows, and maintain technical documentation and data definitions.

Key Requirements

  • •5+ years of hands-on experience in data automation, analytics, or a related analyst role.
  • •Ability to manage stakeholders and translate business needs into scalable data solutions and actionable insights.
  • •Proficiency in Excel automation, data pipeline development, and scripting, including Python and SQL for analysis and automation.
  • •Experience applying data quality, validation, and governance best practices for accurate, reliable analytics.
  • •Understanding of relational databases and/or data warehousing concepts (e.g., BigQuery, Snowflake).
Education:Bachelor's
Skills:Stakeholder managementCommunicationAnalytical problem-solvingProcess optimizationOrganizational skills
Tech Stack:ExcelPythonSQLRPABigQuerySnowflakeTableauPower BIAI

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn