Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead Sephora store success by inspiring your team to deliver exceptional client service and drive sales through expert product knowledge and personalized recommendations. Coach for growth, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising. Promote an inclusive, client-first culture while upholding store standards and company policies. Work a full-time schedule (30–40 hours/week) with availability during nights, weekends, and holidays.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead Sephora store success by inspiring your team to deliver exceptional client service and drive sales through expert product knowledge and personalized recommendations. Coach for growth, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising. Promote an inclusive, client-first culture while upholding store standards and company policies. Work a full-time schedule (30–40 hours/week) with availability during nights, weekends, and holidays.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards; uphold policies and store safety/experience.

Pay and Benefits

Salary: USD 26 - 30 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to learn/sharing product knowledge; physically able to lift/carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn