Sales and Service Leader - Full Time (New York City, NY, US, 10017)

Sephora
New York
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Customer-first mindset"]

Lead Sephora store success by coaching your team to deliver exceptional client service and hit sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations, while supporting onboarding, ongoing learning, and loyalty/program execution. Help with daily operations including inventory and visual merchandising, and uphold store standards and an inclusive, teamwork-focused environment. This role is full-time with reliable scheduling during nights, weekends, and holidays.

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FursaFursa
Sephora
Sephora
2 days ago

Sales and Service Leader - Full Time (New York City, NY, US, 10017)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead Sephora store success by coaching your team to deliver exceptional client service and hit sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations, while supporting onboarding, ongoing learning, and loyalty/program execution. Help with daily operations including inventory and visual merchandising, and uphold store standards and an inclusive, teamwork-focused environment. This role is full-time with reliable scheduling during nights, weekends, and holidays.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through client engagement, expert product knowledge, and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies

Pay and Benefits

Salary: USD 28 - 32 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Physically able to lift and carry up to 50 pounds
Experience:RetailHospitalityService industry
Skills:LeadershipCoachingCommunicationInterpersonal skillsCustomer-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn