Birlasoft

15 hours ago

Lead Consultant - Enterprise Apps (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Work as a Salesforce CRM Business Analyst, collaborating with Sales, Service, Operations, and Supply Chain to capture and document CRM requirements. Analyze manufacturing-specific processes such as lead-to-order, order management, forecasting, dealer/distributor management, and after-sales service. Translate business needs into functional requirements, user stories, process flows, and acceptance criteria, support Sales Cloud and Service Cloud implementations, configure Salesforce elements, and drive UAT, data quality, and CRM adoption.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Seniority: Mid level

Key Responsibilities

•Collaborate with business stakeholders (Sales, Service, Operations, Supply Chain) to understand and document CRM requirements.
•Analyze manufacturing-specific processes including lead-to-order, order management, forecasting, dealer/distributor management, and after-sales service.
•Translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
•Support Salesforce implementations across Sales Cloud and Service Cloud and configure objects, fields, validation rules, workflows, flows, and reports.
•Bridge business users and technical teams; support UAT planning/execution, defect triage/sign-off, and drive data quality, CRM adoption, and process standardization.

Key Requirements

•5–7 years of experience as a Salesforce CRM Business Analyst.
•Strong understanding of manufacturing-specific processes such as lead-to-order, order management, forecasting, and dealer/distributor management.
•Ability to translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
•Good knowledge of Salesforce Admin capabilities and how to configure Salesforce features.
•Experience with UAT planning, execution, defect triage, and sign-off.

Experience:5-7 years

Skills:Stakeholder managementBusiness process analysisRequirements documentationUAT supportData quality focus

Tech Stack:SalesforceSales CloudService CloudUser storiesProcess flowsAcceptance criteriaWorkflowsFlowsReports

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

15 hours ago

Lead Consultant - Enterprise Apps (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Seniority: Mid level

Key Responsibilities

•Collaborate with business stakeholders (Sales, Service, Operations, Supply Chain) to understand and document CRM requirements.
•Analyze manufacturing-specific processes including lead-to-order, order management, forecasting, dealer/distributor management, and after-sales service.
•Translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
•Support Salesforce implementations across Sales Cloud and Service Cloud and configure objects, fields, validation rules, workflows, flows, and reports.
•Bridge business users and technical teams; support UAT planning/execution, defect triage/sign-off, and drive data quality, CRM adoption, and process standardization.

Key Requirements

•5–7 years of experience as a Salesforce CRM Business Analyst.
•Strong understanding of manufacturing-specific processes such as lead-to-order, order management, forecasting, and dealer/distributor management.
•Ability to translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
•Good knowledge of Salesforce Admin capabilities and how to configure Salesforce features.
•Experience with UAT planning, execution, defect triage, and sign-off.

Experience:5-7 years

Skills:Stakeholder managementBusiness process analysisRequirements documentationUAT supportData quality focus

Tech Stack:SalesforceSales CloudService CloudUser storiesProcess flowsAcceptance criteriaWorkflowsFlowsReports

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn