Community Branch Manager

First Interstate BancSystem
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Leadership","Coaching","Customer relationship management","Risk-aware decision making","Compliance"]

Lead one or more branch locations to deliver outstanding client service, achieve growth goals, and ensure operational efficiency and compliance. Manage employee selection, coaching, and development while overseeing branch performance and P&L outcomes. Drive client relationship building across a full suite of banking services—supported by client relationship management software and 360 View—while expanding deposits, lending, and referrals to other business lines.

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First Interstate BancSystem
First Interstate BancSystem
3 days ago

Community Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead one or more branch locations to deliver outstanding client service, achieve growth goals, and ensure operational efficiency and compliance. Manage employee selection, coaching, and development while overseeing branch performance and P&L outcomes. Drive client relationship building across a full suite of banking services—supported by client relationship management software and 360 View—while expanding deposits, lending, and referrals to other business lines.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Facilitate integrated delivery of financial products (including customized lending, cash management, and investment management) and refer clients to appropriate departments.
  • •Manage client relationship management software usage, including recording activities, incidents, referrals, and marketing.
  • •Drive growth in top client relationships and build them through outbound and proactive measures.
  • •Identify referral opportunities across Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management using 360 View for documentation.
  • •Ensure compliance with bank regulations, policies, training, and branch security requirements while meeting operational efficiency and quality standards.

Pay and Benefits

Perks:Paid Leave401kStudent Loan

Key Requirements

  • •High School Diploma or GED required.
  • •4–6 years of banking industry experience, including supervisor or management experience.
  • •Strong understanding of digital banking capabilities and CRM utilization/customer adoption strategies.
  • •Demonstrated ability to manage branch-level P&L and interpret financial trends to drive performance.
  • •Consumer and small business lending origination experience preferred.
Experience:Banking
Education:High School
Skills:LeadershipCoachingCustomer relationship managementRisk-aware decision makingCompliance
Licenses:Valid Driver’s License
Certifications:Registered Mortgage Loan Originator
Tech Stack:Client relationship management softwareCRM360 ViewDigital banking

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn