Travel Consultant

Al Tayer Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsEducation: associatesSkills: ["Customer service","Communication","Attention to detail","Problem-solving","Follow-up"]

Advise customers on travel options, help them select the right route and airline based on budget and needs, and process tickets promptly to support confident travel planning. Propose cost-saving services and manage ticketing/admin procedures for transparent cash and cheque collection. Maintain customer booking and preference records, collect feedback post-travel for service improvements, and follow up with overdue payments. Keep product knowledge and travel-industry regulations up to date to deliver accurate guidance.

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Al Tayer Group
Al Tayer Group
2 days ago

Travel Consultant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Advise customers on travel options, help them select the right route and airline based on budget and needs, and process tickets promptly to support confident travel planning. Propose cost-saving services and manage ticketing/admin procedures for transparent cash and cheque collection. Maintain customer booking and preference records, collect feedback post-travel for service improvements, and follow up with overdue payments. Keep product knowledge and travel-industry regulations up to date to deliver accurate guidance.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Provide customers with information on travel options, assist them in choosing the right route/airline based on budget and needs, and process tickets on time.
  • •Propose services that reduce travel costs and offer add-ons (e.g., airport pick-ups, hotel accommodation).
  • •Comply with ticketing and cash/cheque collection procedures to avoid discrepancies and maintain transparency.
  • •Maintain an up-to-date database of regular customers’ bookings and preferences to deliver personalized service.
  • •Collect post-travel customer feedback, follow up with overdue payments, and update product knowledge and travel industry rules/requirements.

Key Requirements

  • •3-5 years of experience in the travel industry.
  • •Intermediate / "A" Levels.
  • •Additional qualifications in IATA certification would be an advantage.
  • •Ability to comply with ticketing and cash/cheque collection administrative policies and procedures.
  • •Up-to-date product knowledge and awareness of travel industry rules and regulations to provide accurate advice.
Experience:3-5 yearsTravel industry
Education:Associate's
Skills:Customer serviceCommunicationAttention to detailProblem-solvingFollow-up
Certifications:IATA

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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