Head of Marketing Technology (MarTech)

OpenAI
San Francisco
Workplace: HybridFull timeUSD 326,000 - 362,000 annuallyFunction: Marketing & GrowthExperience: 12+ yearsSkills: ["Leadership","Strategic thinking","Technical judgment","Cross-functional collaboration","Privacy and security judgment"]

Lead OpenAI’s Marketing Operations & Technology to build an AI-enabled marketing organization. Own the systems, infrastructure, data, and workflows that power customer and account operations—from identity and segmentation to campaign orchestration, lifecycle management, scoring, attribution, measurement, and sales handoffs. Set the roadmap across build/buy/integrate decisions, create AI-enabled workflows and agents, and partner with Engineering, Product, Data, Security, Privacy, and IT to deliver trustworthy, scalable marketing execution.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
OpenAI
OpenAI
4 days ago

Head of Marketing Technology (MarTech)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead OpenAI’s Marketing Operations & Technology to build an AI-enabled marketing organization. Own the systems, infrastructure, data, and workflows that power customer and account operations—from identity and segmentation to campaign orchestration, lifecycle management, scoring, attribution, measurement, and sales handoffs. Set the roadmap across build/buy/integrate decisions, create AI-enabled workflows and agents, and partner with Engineering, Product, Data, Security, Privacy, and IT to deliver trustworthy, scalable marketing execution.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Sr. Director level

Key Responsibilities

  • •Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI reshapes the function.
  • •Build and lead a team spanning marketing operations, systems, automation, data, and technical execution.
  • •Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire.
  • •Establish core infrastructure across customer and account data, identity, segmentation, campaign orchestration, lifecycle management, scoring, attribution, experimentation, measurement, and sales handoffs.
  • •Build AI-enabled workflows and agents connecting research, strategy, creative development, campaign execution, optimization, and learning while partnering with Engineering, Data, Product, Security, Privacy, and IT.
Travel: Low travel

Pay and Benefits

Salary: USD 326,000 - 362,000 annually
Equity and Bonus:Equity
Perks:Relocation

Key Requirements

  • •12+ years of experience in marketing operations, marketing technology, growth infrastructure, revenue systems, or an adjacent technical function at meaningful scale.
  • •Deep understanding of CRM, marketing automation, campaign operations, customer data, lifecycle journeys, lead management, account-based marketing, attribution, reporting, and funnel performance.
  • •Strong technical instincts to engage with APIs, data models, integrations, automation, AI workflows/agents, experimentation, and system architecture.
  • •Experience building or leading at meaningful scale, with judgment about when to buy, build, or combine solutions to materially change how people work.
  • •Comfort setting direction amid rapid change while ensuring privacy, security, customer trust, data quality, and human oversight.
Experience:12+ years
Skills:LeadershipStrategic thinkingTechnical judgmentCross-functional collaborationPrivacy and security judgment
Tech Stack:Marketing operationsMarketing automationCRMAPIsData modelsIntegrationsAutomationAI workflowsAgentsExperimentationSystem architectureIdentitySegmentationCampaign orchestrationLifecycle managementScoringAttributionMeasurement

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor