Senior ServiceNow Technical Consultant

NTT
United States
Workplace: OnsiteOthersFunction: Software EngineeringExperience: 5+ yearsEducation: high_schoolSkills: ["Communication","Presentation","Stakeholder management","Independent work","Priority management"]

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM, including ITAM (software/hardware asset management) and ITOM (discovery, event management, service mapping). Gather requirements, define scope, architect scalable implementations, and provide technical leadership to junior consultants. Customize/configure ServiceNow, integrate with external systems via REST/SOAP and MID Servers, and perform code reviews, performance tuning, and security/compliance checks, including support for pre-sales solutioning and demos.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
NTT
NTT
10 months ago

Senior ServiceNow Technical Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM, including ITAM (software/hardware asset management) and ITOM (discovery, event management, service mapping). Gather requirements, define scope, architect scalable implementations, and provide technical leadership to junior consultants. Customize/configure ServiceNow, integrate with external systems via REST/SOAP and MID Servers, and perform code reviews, performance tuning, and security/compliance checks, including support for pre-sales solutioning and demos.
Location: United States
Workplace: Onsite
Employment Type: Others
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.
  • •Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
  • •Provide technical leadership and mentorship to junior consultants and developers.
  • •Customize and configure ServiceNow applications while maintaining platform integrity.
  • •Integrate ServiceNow with external systems using REST/SOAP APIs and MID Servers, and support pre-sales activities like solutioning, demos, and proposals.

Key Requirements

  • •Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • •5+ years of hands-on experience with ServiceNow platform development and administration.
  • •Proven track record of successful ServiceNow implementations in enterprise environments.
  • •Strong understanding of ServiceNow architecture and data model.
  • •Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
Experience:5+ years
Education:High School in Computer Science, Information Technology, or related field
Skills:CommunicationPresentationStakeholder managementIndependent workPriority management
Certifications:CSACIS-(any)CADCASCIS(Any)
Tech Stack:ServiceNowITSMITOMITAMSoftware Asset ManagementHardware Asset ManagementDiscoveryEvent ManagementService MappingREST APIsSOAP APIsMID ServersJavaScriptGlideScriptFlow DesignerServiceNow StudioAgileDevOps

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn