Counter Manager - Macy's Northpark Center (Dallas, TX, US)

Pandora Group
Dallas
Workplace: OnsiteFull timeUSD 17.1 - 21.45 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Leadership","Coaching","Customer focus","Communication","Analytical thinking"]

Lead Pandora’s Shop-in-Shop counter at Macy’s by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach a team of part-time Sales Leads and Sales Associates, covering daily operations, weekly scheduling, and inventory control (replenishment, cycle counts, and loss prevention). Ensure brand and visual merchandising standards, maintain compliance with Pandora and Macy’s policies, and support hiring with the District Sales Manager.

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Pandora Group
Pandora Group
13 hours ago

Counter Manager - Macy's Northpark Center (Dallas, TX, US)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead Pandora’s Shop-in-Shop counter at Macy’s by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach a team of part-time Sales Leads and Sales Associates, covering daily operations, weekly scheduling, and inventory control (replenishment, cycle counts, and loss prevention). Ensure brand and visual merchandising standards, maintain compliance with Pandora and Macy’s policies, and support hiring with the District Sales Manager.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
  • •Coach and train part-time Sales Associates and Sales Leads, including performance feedback and sales techniques/product knowledge.
  • •Manage weekly scheduling to optimize staffing coverage and payroll efficiency.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and support loss prevention.
  • •Ensure compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies and reporting standards.

Pay and Benefits

Salary: USD 17.1 - 21.45 hourly
Perks:Health InsuranceDentalVision401kDisabilityLife InsuranceProduct Discounts

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally fashion, luxury, or jewelry retail.
  • •Ability to coach and develop part-time sales associates and leads, with experience assessing performance and providing feedback.
  • •Strong communication and customer engagement skills to create meaningful fan experiences.
  • •Business acumen with analytical thinking to deliver results against sales targets.
  • •Proficiency with Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:LeadershipCoachingCustomer focusCommunicationAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website