Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Communication","Interpersonal savvy","Learning on the fly","Drive for results"]

Provide warm, professional customer service at the cash wrap and on the sales floor. Operate POS accurately, maintain cash wrap organization, and handle cash and related processes in line with policy. Support the sales floor with product receiving, shipment/transfer processing, stock replenishment, and visual merchandising updates. Suggest add-on items and gift cards, capture customer information where permitted, and follow Loss Prevention and housekeeping standards.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor. Operate POS accurately, maintain cash wrap organization, and handle cash and related processes in line with policy. Support the sales floor with product receiving, shipment/transfer processing, stock replenishment, and visual merchandising updates. Suggest add-on items and gift cards, capture customer information where permitted, and follow Loss Prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customers while following Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock or sales), preferably in a luxury retail service environment.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop and Mobile POS, plus ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetail
Skills:Customer focusCommunicationInterpersonal savvyLearning on the flyDrive for results
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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