Applied Materials

1 month ago

Global Product Support (GPS) Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Develop and document service procedures and best-known methods for new products, including CAPA and reliability workflows. Build and test products in the Apps lab, solve technical issues, and partner with Engineering, Manufacturing, and Quality & Reliability to address top field issues. Create technical product manuals, customer engineering notices, and troubleshooting guides, and deliver training packages to customer-facing technical teams.

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop new procedures and Best Known Methods (BKMs) to service new products and create product service documentation.
•Contribute to FMECA, participate in or own CAPA, and conduct failure analysis as needed.
•Build & test in the Apps lab and work with Engineering to address issues identified.
•Partner with Manufacturing and Quality & Reliability to review and address Top Field Issues and support new product final test procedures.
•Develop procedures for installation/start-up, retrofit, and maintenance; create customer engineering notices and troubleshooting guides; and train customer engineers via Global Technical Training.

Travel: Medium travel

Pay and Benefits

Salary: USD 124,000 - 171,000 annually

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline and basic knowledge of related disciplines.
•Develop new procedures and Best Known Methods (BKMs) to service new products.
•Contribute to FMECA processes and participate in or own CAPA.
•Conduct or facilitate failure analysis when needed.
•Create and document technical procedures for install, retrofit, and maintenance, and develop training packages for new products.

Skills:Continuous improvementProblem-solvingInterpersonal skillsLeadership

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

1 month ago

Global Product Support (GPS) Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop new procedures and Best Known Methods (BKMs) to service new products and create product service documentation.
•Contribute to FMECA, participate in or own CAPA, and conduct failure analysis as needed.
•Build & test in the Apps lab and work with Engineering to address issues identified.
•Partner with Manufacturing and Quality & Reliability to review and address Top Field Issues and support new product final test procedures.
•Develop procedures for installation/start-up, retrofit, and maintenance; create customer engineering notices and troubleshooting guides; and train customer engineers via Global Technical Training.

Travel: Medium travel

Pay and Benefits

Salary: USD 124,000 - 171,000 annually

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline and basic knowledge of related disciplines.
•Develop new procedures and Best Known Methods (BKMs) to service new products.
•Contribute to FMECA processes and participate in or own CAPA.
•Conduct or facilitate failure analysis when needed.
•Create and document technical procedures for install, retrofit, and maintenance, and develop training packages for new products.

Skills:Continuous improvementProblem-solvingInterpersonal skillsLeadership

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor