4 days ago

Lead TechOps Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own major production incident response by participating in a 24/7 on-call rotation, coordinating cross-functional teams, setting severity and escalation timing, and driving recovery. Lead incident post-mortems, root-cause analysis, and risk closure, including tracking action items and publishing incident trend reports. Continuously improve incident response SOPs, runbooks, escalation paths, and emergency drills, and help evolve incident management tooling and automation.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Participate in a 24/7 on-call rotation and respond promptly to major production incidents.
•Coordinate incident response across R&D, SRE, Security, Risk, PR, CS and other relevant teams; chair emergency meetings and drive business recovery.
•Determine incident severity and escalation timing; keep management informed on impact, progress, recovery expectations, and next steps.
•Lead incident post-mortems by reconstructing timelines, documenting impact, response actions, and key decisions.
•Establish and continuously optimize incident response SOPs, runbooks, escalation paths, and compliance reporting processes; run drills and improve incident management tooling and automation.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•Experience independently leading major incident response, including on-site coordination, management reporting, post-mortems, and risk closure.
•Ability to coordinate multiple technical and business teams without direct authority, driving resolution under pressure.
•Strong technical comprehension of system architecture, service dependencies, monitoring/alerting, and incident chains to assess completeness of RCA and remediation plans.
•Ability to distill key information quickly, deliver clear briefings to management, take ownership of outcomes, and follow through until issues are closed.
•Strong written communication skills to produce well-structured post-mortems with factual evidence and clear conclusions.

Experience:FintechPaymentsTradingHigh-availability systems

Skills:Incident managementCoordinationCommunicationTechnical analysisOwnership

Languages:English

Tech Stack:PagerDutyDatadogGrafanaRunbooksSOPsIncident management

Company Brief

Bybit

Operates a cryptocurrency exchange and trading platform offering spot, derivatives, copy trading, and related digital asset services for retail and institutional users. The platform focuses on high-liquidity crypto markets, trading tools, and Web3-related products.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Founded: 2018

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Bybit

4 days ago

Lead TechOps Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Participate in a 24/7 on-call rotation and respond promptly to major production incidents.
•Coordinate incident response across R&D, SRE, Security, Risk, PR, CS and other relevant teams; chair emergency meetings and drive business recovery.
•Determine incident severity and escalation timing; keep management informed on impact, progress, recovery expectations, and next steps.
•Lead incident post-mortems by reconstructing timelines, documenting impact, response actions, and key decisions.
•Establish and continuously optimize incident response SOPs, runbooks, escalation paths, and compliance reporting processes; run drills and improve incident management tooling and automation.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•Experience independently leading major incident response, including on-site coordination, management reporting, post-mortems, and risk closure.
•Ability to coordinate multiple technical and business teams without direct authority, driving resolution under pressure.
•Strong technical comprehension of system architecture, service dependencies, monitoring/alerting, and incident chains to assess completeness of RCA and remediation plans.
•Ability to distill key information quickly, deliver clear briefings to management, take ownership of outcomes, and follow through until issues are closed.
•Strong written communication skills to produce well-structured post-mortems with factual evidence and clear conclusions.

Experience:FintechPaymentsTradingHigh-availability systems

Skills:Incident managementCoordinationCommunicationTechnical analysisOwnership

Languages:English

Tech Stack:PagerDutyDatadogGrafanaRunbooksSOPsIncident management

Company Brief

Bybit

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Founded: 2018

Website LinkedIn