Team Leader

Northern Trust
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Risk management","Organizational skills","Continuous improvement"]

Lead end-to-end KYC Operations delivery within the KYC Centre of Excellence under the First Line of Defence. Oversee Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), ensure timely and compliant execution aligned to AML/KYC policies and regulatory requirements, manage workflows to meet SLAs, and escalate complex cases. Own risk identification and remediation, drive root-cause analysis and process improvements, and recruit, develop, and lead a KYC Operations team.

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FursaFursa
Northern Trust
Northern Trust
19 hours ago

Team Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead end-to-end KYC Operations delivery within the KYC Centre of Excellence under the First Line of Defence. Oversee Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), ensure timely and compliant execution aligned to AML/KYC policies and regulatory requirements, manage workflows to meet SLAs, and escalate complex cases. Own risk identification and remediation, drive root-cause analysis and process improvements, and recruit, develop, and lead a KYC Operations team.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee day-to-day KYC operations within the KYC Centre of Excellence, ensuring timely and accurate completion of CDD and EDD.
  • •Ensure operational execution aligns with AML/KYC policies, procedures, regulatory requirements, and enterprise standards.
  • •Manage workflow allocation, capacity planning, and prioritization to meet SLAs and regulatory timelines.
  • •Escalate complex KYC cases, operational issues, and delivery risks while embedding first-line controls and issue management.
  • •Recruit, develop, and lead a team of KYC Operations professionals, coaching and setting performance expectations.

Key Requirements

  • •5+ years of experience with AML/KYC regulations, customer due diligence, and operational KYC processes.
  • •Proven experience in a KYC Operations, AML Operations, or Financial Crime role in financial services.
  • •People management experience including performance management and capability development.
  • •Strong organizational skills to manage competing priorities in a high-volume environment.
  • •Excellent communication and stakeholder management skills to escalate and influence effectively.
Experience:5+ yearsFinancial servicesAML/KYC
Skills:CommunicationStakeholder managementRisk managementOrganizational skillsContinuous improvement

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn