Mortgage Single Point of Contact Relationship Sr Specialist

Serve as the primary Single Point of Contact for borrowers through default, loss mitigation, foreclosure, and bankruptcy. Field customer calls, review and process required documentation, and clearly communicate loss mitigation options and decisions. Partner across mortgage operations teams, collaborate with investors for approvals, investigate issues, and drive timely, compliant resolutions. Use advanced tools and simulations to support real-world scenarios while ensuring an exceptional borrower experience.