Personal Banker I - Geneva, IL

Fifth Third Bancorp
Geneva
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer focus","Communication","Collaboration","Risk awareness","Decision making"]

Build and deepen long-lasting customer relationships by proactively reaching out to existing and prospective clients through in-person and phone channels. Provide consultative recommendations tailored to customers’ needs, maintain product and process knowledge, and collaborate with internal partners to resolve issues. Perform teller transactions and adhere to balancing guidelines while analyzing customer credit data to route customers to appropriate solutions. Ensure risk accountability and follow conduct and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

Personal Banker I - Geneva, IL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build and deepen long-lasting customer relationships by proactively reaching out to existing and prospective clients through in-person and phone channels. Provide consultative recommendations tailored to customers’ needs, maintain product and process knowledge, and collaborate with internal partners to resolve issues. Perform teller transactions and adhere to balancing guidelines while analyzing customer credit data to route customers to appropriate solutions. Ensure risk accountability and follow conduct and ethics policies.
Location: Geneva
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships within an assigned book of business through proactive outreach.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of bank products, services, and processes.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and adhere to balancing guidelines, while analyzing customer credit data to align customers with appropriate solutions.

Key Requirements

  • •High School Diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Demonstrated ability to build comfort with new household acquisitions and deepen customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Exhibit business acumen and make sound decisions.
  • •Requires SAFE Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Skills:Customer focusCommunicationCollaborationRisk awarenessDecision making
Licenses:NMLS
Certifications:SAFE Act (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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