Customer Advocate Vending Machine - Orlando

Carvana
Orlando
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Skills: ["Self-motivated","Energetic","Teamwork","Customer-focused"]

Create an outstanding pickup experience for customers using Carvana’s Vending Machine at the Orlando location. You’ll be the on-site face of the brand, complete customer paperwork, and enter thorough notes in the customer tracking system. Address customer questions and minor vending-machine technical issues to ensure a smooth, memorable process. The role also includes safe driving and vehicle-care duties while meeting physical and English communication requirements.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Advocate Vending Machine - Orlando

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Create an outstanding pickup experience for customers using Carvana’s Vending Machine at the Orlando location. You’ll be the on-site face of the brand, complete customer paperwork, and enter thorough notes in the customer tracking system. Address customer questions and minor vending-machine technical issues to ensure a smooth, memorable process. The role also includes safe driving and vehicle-care duties while meeting physical and English communication requirements.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver a memorable customer pickup experience as the on-site representative when customers come to the Vending Machine.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Answer customer questions and resolve minor technical issues related to the vending machine process.
  • •Drive safely and maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • •Detail vehicles and support loading/unloading vehicles onto the Vending Machine as needed for the role.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Perks:Health Insurance401kDentalVisionPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Be able to perform physically demanding tasks, including detailing vehicles and loading/unloading vehicles onto the Vending Machine in indoor/outdoor conditions.
  • •Be able to read, write, speak, and understand English.
  • •Must be at least 21 years of age and possess a valid driver's license.
  • •Obtain (or be able to obtain) a Notary within the first 90 days of employment; meet any state-specific DMV/title and registration access requirements.
Skills:Self-motivatedEnergeticTeamworkCustomer-focused
Licenses:NotaryVehicle Verifier licenseSalesperson license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn