Lead Supervisor I-2

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Communication","Conflict resolution"]

Lead the sales floor as a Brand Ambassador to drive store sales targets and deliver an exceptional customer experience. Support day-to-day store operations by implementing company initiatives, maintaining a collaborative and inclusive team environment, and coaching through clienteling strategies. Monitor sales data and KPIs to identify trends, recommend improvements, and develop team performance. In the absence of leadership, provide HR and conflict-resolution support to the team.

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FursaFursa
Tapestry
Tapestry
3 days ago

Lead Supervisor I-2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the sales floor as a Brand Ambassador to drive store sales targets and deliver an exceptional customer experience. Support day-to-day store operations by implementing company initiatives, maintaining a collaborative and inclusive team environment, and coaching through clienteling strategies. Monitor sales data and KPIs to identify trends, recommend improvements, and develop team performance. In the absence of leadership, provide HR and conflict-resolution support to the team.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a Brand Ambassador by embodying company values and increasing brand awareness.
  • •Implement company initiatives and support full store operations, ensuring compliance with company and store procedures.
  • •Monitor and analyze sales data and KPIs, recommend actions to improve store performance, and drive individualized team development.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback, guidance, and accountability; offer HR and conflict-resolution support in absence of leadership.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Demonstrated ability to maintain a strong leadership presence on the sales floor to achieve sales targets.
  • •Ability to bend, reach, stretch, and move product and fixtures, including lifting/carrying at least 25 lbs regularly (up to 50 lbs occasionally).
  • •Ability to climb, bend, kneel, and maneuver on the sales floor and in the stockroom.
  • •Ability to support recruiting, interviewing, performance evaluation, and high-level training.
Experience:1+ years
Skills:LeadershipCollaborationCustomer focusCommunicationConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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