Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

Mediclinic
Dubai
Full timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: []

Manage patient appointment scheduling and registration to improve the quality of patient care. Handle medical insurance processes, billing, and cash-up activities while meeting customer service expectations. Use hospital information systems and CRM tools to ensure accurate processing and adherence to company policies and emergency codes, with medical terminology knowledge to support day-to-day patient service.

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FursaFursa
Mediclinic
Mediclinic
9 hours ago

Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Manage patient appointment scheduling and registration to improve the quality of patient care. Handle medical insurance processes, billing, and cash-up activities while meeting customer service expectations. Use hospital information systems and CRM tools to ensure accurate processing and adherence to company policies and emergency codes, with medical terminology knowledge to support day-to-day patient service.
Location: Dubai
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage patient appointment scheduling and registration efficiently.
  • •Process medical insurance and related tasks accurately.
  • •Oversee billing and the cash up process.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Apply knowledge of company policies and emergency codes during day-to-day operations.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2–3 years’ experience in a customer services role, preferably in the healthcare industry.
  • •Preferably experience in a Contact Centre or Healthcare environment.
  • •Computer literacy with proficiency in MS Office applications.
  • •Knowledge of medical insurance terminologies and processes, including medical terminology and procedures.
Experience:2-3 yearsHealthcareContact centre
Education:High School in medical science, finance / accounting
Tech Stack:MS OfficeCRMHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor