Product Operations Technical Specialist, Launched Effects
Atlanta
Workplace: OnsiteFull timeUSD 86,000 - 120,000 annuallyFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Self-starter","Communication","Rigor","Ambiguity navigation"]Own and drive diagnosis of product incidents across the global Altius fleet, triaging hardware, software, and networking failures using telemetry and logs. Build deep technical expertise across the air vehicle and launcher configurations, improve fleet reliability through systemic fixes, and enhance observability and health telemetry. Translate between engineering and non-technical stakeholders, maintain runbooks and triage procedures, support customer-facing incidents, and support missions through responsive technical guidance.

