Assistant Vice President

Aon
Kuala Lumpur
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Leadership","Communication","Presentation","Interpersonal skills","Stakeholder management"]

Lead employee benefits servicing for Aon’s Health Solutions team, owning renewal and remarketing activities for clients and insurers. Prepare renewal proposals, analyze claims, run pre-renewal and renewal meetings, and draft Service Level Agreements. Oversee day-to-day servicing such as employee movement updates, underwriting follow-ups, HR/employee inquiries, invoice tracking, and act as the escalation point. If applicable, manage teams of managers and executives and drive operational excellence KPIs and continuous improvement.

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FursaFursa
Aon
Aon
1 month ago

Assistant Vice President

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Last checked: 48 minutes agoStatus: Live

Job Summary

Lead employee benefits servicing for Aon’s Health Solutions team, owning renewal and remarketing activities for clients and insurers. Prepare renewal proposals, analyze claims, run pre-renewal and renewal meetings, and draft Service Level Agreements. Oversee day-to-day servicing such as employee movement updates, underwriting follow-ups, HR/employee inquiries, invoice tracking, and act as the escalation point. If applicable, manage teams of managers and executives and drive operational excellence KPIs and continuous improvement.
Location: Kuala Lumpur
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Review and negotiate renewal terms with clients and insurers, and prepare renewal proposals and claims analysis.
  • •Lead pre-renewal and renewal meetings to align on terms and expectations.
  • •Draft and finalize Service Level Agreements (SLAs) and present benefits programs to employees for clear communication and engagement.
  • •Handle day-to-day operations including employee movement updates, underwriting follow-ups, HR/employee inquiries, and invoice tracking.
  • •Serve as escalation point for client queries and feedback, ensure compliance with regulatory and internal policies, and support operational excellence KPIs and continuous improvement.

Key Requirements

  • •Preferably from a broking or insurance background with proven expertise in employee benefits consulting.
  • •Demonstrated experience managing large and complex employee benefits portfolios.
  • •Strong end-to-end understanding of employee benefits, including plan design, renewals, negotiations, ongoing servicing, and escalations.
  • •Skilled in managing client expectations, handling challenging conversations, and delivering practical solutions.
  • •Ability to work independently with minimal supervision, manage heavy workloads, and coordinate multiple stakeholders while meeting deadlines.
Experience:InsuranceEmployee benefits
Skills:LeadershipCommunicationPresentationInterpersonal skillsStakeholder management
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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