Aon

1 week ago

Assistant Vice President

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Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead employee benefits servicing for Aon’s Health Solutions team, owning renewal and remarketing activities for clients and insurers. Prepare renewal proposals, analyze claims, run pre-renewal and renewal meetings, and draft Service Level Agreements. Oversee day-to-day servicing such as employee movement updates, underwriting follow-ups, HR/employee inquiries, invoice tracking, and act as the escalation point. If applicable, manage teams of managers and executives and drive operational excellence KPIs and continuous improvement.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Review and negotiate renewal terms with clients and insurers, and prepare renewal proposals and claims analysis.
•Lead pre-renewal and renewal meetings to align on terms and expectations.
•Draft and finalize Service Level Agreements (SLAs) and present benefits programs to employees for clear communication and engagement.
•Handle day-to-day operations including employee movement updates, underwriting follow-ups, HR/employee inquiries, and invoice tracking.
•Serve as escalation point for client queries and feedback, ensure compliance with regulatory and internal policies, and support operational excellence KPIs and continuous improvement.

Key Requirements

•Preferably from a broking or insurance background with proven expertise in employee benefits consulting.
•Demonstrated experience managing large and complex employee benefits portfolios.
•Strong end-to-end understanding of employee benefits, including plan design, renewals, negotiations, ongoing servicing, and escalations.
•Skilled in managing client expectations, handling challenging conversations, and delivering practical solutions.
•Ability to work independently with minimal supervision, manage heavy workloads, and coordinate multiple stakeholders while meeting deadlines.

Experience:InsuranceEmployee benefits

Skills:LeadershipCommunicationPresentationInterpersonal skillsStakeholder management

Languages:English

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon