MongoDB

2 months ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Technical Services Engineer role focusing on solving complex MongoDB issues for customers. You’ll work across the MongoDB ecosystem (server, drivers, cloud, Atlas, Cloud Manager), mentor teammates, and contribute to internal tooling, with a hybrid in Kuala Lumpur setup.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Solve customer issues on architecture, performance, recovery, security, and related MongoDB topics for large-scale deployments.
•Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members and take initiatives in building knowledge of new product lines within the MongoDB ecosystem.
•Collaborate with product management and development teams on customer needs and feedback.
•Operate as a technical resource across the MongoDB ecosystem (server, drivers, cloud, Atlas, Cloud Manager) to ensure successful deployments.

Key Requirements

•Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
•Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.).
•Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.

Experience:MongoDBNoSQLDatabasesCloud

Skills:Problem solvingCustomer serviceTeamworkCommunicationCollaboration

Languages:English

Tech Stack:LinuxDNSTCP/IPSSL/TLSNASSANSSDJavaPythonRubyCC++C#JavascriptNode.jsGoKubernetesAWSAzureGCP

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

MongoDB

2 months ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Solve customer issues on architecture, performance, recovery, security, and related MongoDB topics for large-scale deployments.
•Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members and take initiatives in building knowledge of new product lines within the MongoDB ecosystem.
•Collaborate with product management and development teams on customer needs and feedback.
•Operate as a technical resource across the MongoDB ecosystem (server, drivers, cloud, Atlas, Cloud Manager) to ensure successful deployments.

Key Requirements

•Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
•Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.).
•Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.

Experience:MongoDBNoSQLDatabasesCloud

Skills:Problem solvingCustomer serviceTeamworkCommunicationCollaboration

Languages:English

Tech Stack:LinuxDNSTCP/IPSSL/TLSNASSANSSDJavaPythonRubyCC++C#JavascriptNode.jsGoKubernetesAWSAzureGCP

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn