Manager, Relationship Management - Discover Payment Network

Discover Financial
Toronto
Workplace: HybridFull timeUSD 157,400 - 179,600 annuallyFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Stakeholder management","Consultative skills","Risk management","Contract negotiation","Market analysis"]

Manage business development activities and a portfolio of external partner relationships to drive network transaction volume, revenue generation, and acceptance expansion. Serve as relationship manager for one or more partners, proactively addressing issues and escalating risk and customer-impacting complaints. Support territory/prospect planning, contract and pricing negotiations, compliance and due diligence with Legal/Compliance, and present product and marketing initiatives to network participants. Travel up to 25%.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Manager, Relationship Management - Discover Payment Network

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Last checked: 10 hours agoStatus: Live

Job Summary

Manage business development activities and a portfolio of external partner relationships to drive network transaction volume, revenue generation, and acceptance expansion. Serve as relationship manager for one or more partners, proactively addressing issues and escalating risk and customer-impacting complaints. Support territory/prospect planning, contract and pricing negotiations, compliance and due diligence with Legal/Compliance, and present product and marketing initiatives to network participants. Travel up to 25%.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Support exploration of new partnership opportunities that drive acceptance and volume growth.
  • •Partner internally and externally to identify new business opportunities in existing high-value accounts and improve client experience.
  • •Proactively address partner inquiries, resolve opportunities or issues, and negotiate contracts, incentives, or pricing while ensuring compliance.
  • •Develop and execute a territory/prospect plan, including engaging processor partners for prospecting and lead generation.
  • •Drive cross-functional work for revenue generation, capability deployment, and marketing program development, including producing proposals and contracts with Compliance, Legal, and Due Diligence.
Travel: Medium travel

Pay and Benefits

Salary: USD 157,400 - 179,600 annually
Perks:Remote WorkHealth InsuranceTuition SubsidiesDependent Coverage

Key Requirements

  • •6+ years of payments industry experience in sales/business development and relationship management, strategy, operations, project management, planning, and consultative skills.
  • •Proven ability to build deep, influential relationships with executive-level clients and internal business partners.
  • •Ability to support digital partners with technical expertise in mobile payments, vehicle commerce, SRC, payment chip technology, and IoT emerging technologies.
  • •Experience managing risk and customer-impacting issues or complaints in day-to-day stakeholder relationships.
  • •Bachelor’s degree in Business Administration and Management, Finance, or Marketing (preferred).
Experience:PaymentsDigital payments
Education:Bachelor's in Business Administration and Management, Finance, or Marketing
Skills:Stakeholder managementConsultative skillsRisk managementContract negotiationMarket analysis
Tech Stack:Mobile paymentsVehicle commerceSRCPayment chip technologyIoT

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn