Sales and Support Manager

Airbus
Shanghai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer satisfaction","Task prioritization","Account planning","Reporting","Integrity"]

Own sales and support activities in your area to drive customer satisfaction, meet sales/marketing goals, and maintain accurate pricing and quotations that optimize profit. Create and execute customer account plans, monitor competitor and market conditions, and deliver regular reporting and quarterly forecast inputs. Coordinate closely with the Head of Sales and Support and other departments, support cross/up-selling growth accounts, and use Airbus systems (including SAP, SVA, and Business Objects) to optimize business procedures while following compliance and ethics requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airbus
Airbus
1 day ago

Sales and Support Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own sales and support activities in your area to drive customer satisfaction, meet sales/marketing goals, and maintain accurate pricing and quotations that optimize profit. Create and execute customer account plans, monitor competitor and market conditions, and deliver regular reporting and quarterly forecast inputs. Coordinate closely with the Head of Sales and Support and other departments, support cross/up-selling growth accounts, and use Airbus systems (including SAP, SVA, and Business Objects) to optimize business procedures while following compliance and ethics requirements.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales

Key Responsibilities

  • •Ensure the highest level of customer satisfaction and communicate needed improvements to relevant Satair functions or management.
  • •Meet sales/marketing success criteria and prioritize tasks in close cooperation with the Head of Sales and Support.
  • •Plan, manage, and coordinate sales and activity plans, including customer account plans within your sales area.
  • •Provide regular reporting updates on customers and competitive landscape, and contribute to quarterly reports and forecast figures.
  • •Support cross and up-selling strategies toward growth accounts and assist customer meetings and product marketing needs when required.

Key Requirements

  • •Develop knowledge of products, competitors, and political and inter-cultural conditions to support customer-facing efforts.
  • •Be able to create and manage customer account plans and general sales initiatives, including follow-up and response.
  • •Monitor and report market conditions affecting competitive ability, including competitor behavior and activities.
  • •Ensure correct pricing and quotation in your sales area to optimize profit and meet the sales budget.
  • •Comply with credit policy, quality regulations, ethics and compliance policies, and act with integrity regarding potential compliance risks.
Skills:Customer satisfactionTask prioritizationAccount planningReportingIntegrity
Tech Stack:SAPSVABusiness Objects

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn