Thumbtack

1 year ago

Lead, IT Systems Engineer - AI & Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Lead the design, automation, and scaling of Thumbtack’s internal IT systems and infrastructure, acting as primary owner for workflow automation. Administer core platforms including Okta, Google Workspace, Atlassian, and Slack, and drive integrations with tools like Workday, Salesforce, and NetSuite. Monitor and troubleshoot critical systems, manage data/security and compliance processes, and lead technology projects that improve reliability, supportability, and business value.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Act as primary owner and architect for workflow automation, connecting systems and scaling processes for the IT and business teams.
•Design, automate, build, manage, and optimize highly-available, scalable IT infrastructure and systems.
•Serve as primary administrator for Okta, Google Workspace, Atlassian, Slack, and implement and maintain integrations with other platforms/tools.
•Manage data, security, and governance processes, maintaining compliance with security standards including least-privilege access, patching, two-factor authentication, and VPN.
•Proactively monitor system health, troubleshoot advanced issues, participate in on-call for critical components, and lead technology projects through completion.

Key Requirements

•5+ years of IT systems experience in a distributed, enterprise IT environment.
•Proven track record designing, integrating, and automating processes using Okta Workflows.
•Proficiency with automation tools beyond Okta Workflows (AWS Lambda, Jira Automations, Slack Workflows, Workato).
•Experience designing, automating, integrating, deploying, securing, and monitoring Okta, Google Workspace, Atlassian, and Slack, plus AI tools.
•Excellent knowledge of identity access management concepts and protocols (SAML, SCIM, LDAP, OAuth2.0/OIDC) and scripting (Python preferred, plus Golang, Ruby, JavaScript, Shell).

Experience:5+ years

Skills:CommunicationMentoringCross-functional collaborationAnalytical thinkingProblem-solving

Tech Stack:OktaOkta WorkflowsAWS LambdaJira AutomationsSlack WorkflowsWorkatoGoogle WorkspaceAtlassianSlackWorkdaySalesforceNetSuitePythonGolangRubyJavaScriptShellSAMLSCIMLDAP

Company Brief

Thumbtack

Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Thumbtack

1 year ago

Lead, IT Systems Engineer - AI & Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Act as primary owner and architect for workflow automation, connecting systems and scaling processes for the IT and business teams.
•Design, automate, build, manage, and optimize highly-available, scalable IT infrastructure and systems.
•Serve as primary administrator for Okta, Google Workspace, Atlassian, Slack, and implement and maintain integrations with other platforms/tools.
•Manage data, security, and governance processes, maintaining compliance with security standards including least-privilege access, patching, two-factor authentication, and VPN.
•Proactively monitor system health, troubleshoot advanced issues, participate in on-call for critical components, and lead technology projects through completion.

Key Requirements

•5+ years of IT systems experience in a distributed, enterprise IT environment.
•Proven track record designing, integrating, and automating processes using Okta Workflows.
•Proficiency with automation tools beyond Okta Workflows (AWS Lambda, Jira Automations, Slack Workflows, Workato).
•Experience designing, automating, integrating, deploying, securing, and monitoring Okta, Google Workspace, Atlassian, and Slack, plus AI tools.
•Excellent knowledge of identity access management concepts and protocols (SAML, SCIM, LDAP, OAuth2.0/OIDC) and scripting (Python preferred, plus Golang, Ruby, JavaScript, Shell).

Experience:5+ years

Skills:CommunicationMentoringCross-functional collaborationAnalytical thinkingProblem-solving

Tech Stack:OktaOkta WorkflowsAWS LambdaJira AutomationsSlack WorkflowsWorkatoGoogle WorkspaceAtlassianSlackWorkdaySalesforceNetSuitePythonGolangRubyJavaScriptShellSAMLSCIMLDAP

Company Brief

Thumbtack

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn