Assistant Store Manager I

Tapestry
Edinburgh
Workplace: OnsiteFull time18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence at a Coach luxury store. Lead by example on the sales floor, ensuring exceptional, inclusive customer experiences while resolving customer issues. Recruit, onboard, and develop team members, and support omni-channel clienteling and digital engagement. Oversee operational priorities like compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising, while collaborating with district and corporate teams to drive store strategy.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence at a Coach luxury store. Lead by example on the sales floor, ensuring exceptional, inclusive customer experiences while resolving customer issues. Recruit, onboard, and develop team members, and support omni-channel clienteling and digital engagement. Oversee operational priorities like compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising, while collaborating with district and corporate teams to drive store strategy.
Location: Edinburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Deliver exceptional customer service by creating an inclusive, high-energy store environment and resolving customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Execute omni-channel and digital engagement, supporting virtual shopping, clienteling, and customer data acquisition.
  • •Ensure operational excellence by overseeing compliance, scheduling, payroll/HR processes, loss prevention, visual merchandising, and store safety.

Pay and Benefits

Salary: 18.5 - 31.5
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education and experience considered).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxury fashionService industries
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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