Eligibility Specialist (Melbourne, VIC, AU, 3000)

Allianz
Melbourne
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceSkills: ["Customer service","Written communication","Verbal communication","Time management","Deadline management"]

Make initial liability decisions within the quality decision-making framework for personal injury and workers’ compensation claims. Assess referral needs and investigative tools to speed up information gathering, while delivering strong customer service and managing time effectively. Accurately assess, determine, and calculate entitlements on accepted claims. Work in a Melbourne office-based role, ensuring positive stakeholder experiences and applying WorkSafe operating models and relevant IT systems.

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Allianz
Allianz
16 hours ago

Eligibility Specialist (Melbourne, VIC, AU, 3000)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Make initial liability decisions within the quality decision-making framework for personal injury and workers’ compensation claims. Assess referral needs and investigative tools to speed up information gathering, while delivering strong customer service and managing time effectively. Accurately assess, determine, and calculate entitlements on accepted claims. Work in a Melbourne office-based role, ensuring positive stakeholder experiences and applying WorkSafe operating models and relevant IT systems.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Make initial liability decisions within the quality decision-making framework.
  • •Assess the need for referrals and investigative tools to expedite information gathering.
  • •Deliver strong customer service and manage time effectively.
  • •Ensure positive stakeholder experience and apply effective strategies for liability outcomes.
  • •Accurately assess, determine, and calculate entitlements on accepted claims.

Pay and Benefits

Equity and Bonus:Equity
Perks:Hybrid WorkLearning BudgetEquityWellness StipendEmployee Discounts

Key Requirements

  • •Experience in Personal Injury and Worker's Compensation.
  • •Basic understanding of the WIRC Act 2013 and associated WorkSafe policies and guidelines for initial entitlement determinations.
  • •Strong customer service skills with excellent written and verbal communication.
  • •Ability to meet deadlines in a high-volume claims environment.
  • •Knowledge of WorkSafe operating models and IT systems.
Experience:InsurancePersonal injuryWorkers' compensation
Skills:Customer serviceWritten communicationVerbal communicationTime managementDeadline management
Tech Stack:IT systems

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn